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Medical Office Receptionist - Family Care

Company: Texas Health Resources
Location: Denton
Posted on: June 17, 2022

Job Description:

Medical Office Receptionist - Family Care

We're looking for a qualified Medical Office Receptionist like you to join our Texas Health family at our Texas Health of North Texas.

If you're looking for a rewarding career with family-friend hours and top-notch benefits, this is the job for you!

Position Highlights

* Work location: 2000 Emery Street, Denton, TX 76201

* Work environment: Family Care

* Work hours: Full-time, 40 hours weekly, Monday to Friday, 8:00am - 5:00pm

Texas Health Physicians Group (THPG) is a not-for-profit physician organization with more than 250 locations and 800 physicians, nurse practitioners and physician assistants dedicated to providing quality care in clinics and medical offices throughout North Texas.


* High School Diploma or equivalent (required)

* 6 months of Healthcare experience in a Clinical Setting (preferred)

* 6 months of Customer Service experience in an Office Environment (preferred)

* Must be Dependable, Able to multitask, and Work Efficiently

Position Responsibilities THPG Medical Office Receptionist, under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and directs them appropriately. Schedule appointments according to office guideline. Obtains accurate patient and insurance information, collecting copays and deductible amounts. Copies/scans patient access related hard copy materials (e.g.. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepares charts for patient appointments making sure all necessary information is complete. Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. Performs other duties as assigned.

In addition to the required qualifications, a successful Medical Office Receptionist will

* be an outgoing individual with a friendly attitude

* strong attention to detail

* able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic

* must have outstanding communication, interpersonal, customer service, and organizational skills

* knowledge of insurance authorization/billing requirements

* demonstrated strong customer service and communication skills.

* organizational and time management skills.

* proficient computer skills.

* knowledge of clinic procedures and regulatory requirements.

* possess a strong work ethic and a high level of professionalism.

* a team player who handles multiple projects simultaneously in a fast paced environment.

Why Texas Health As a Texas Health Medical Office Receptionist you'll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make THPG a great place to work.

Here are a few of our recent awards:

* 2021 FORTUNE Magazine's "100 Best Companies to Work For -" (7th year in a row)

* Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)

* "America's Best Employers for Diversity" list by Forbes

* A "100 Best Workplaces for Millennials" by Fortune and Great Place to Work -

Additional perks of being a THPG Medical Office Receptionist

* Gain a sense of accomplishment by contributing in a teamwork environment

* Positively impact patients' quality of life

* Receive excellent mentorship, comprehensive training and dedicated clinical leadership resources

* Enjoy opportunities for growth

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.

Do you still have questions or concerns? Feel free to email your questions to

Keywords: Texas Health Resources, Denton , Medical Office Receptionist - Family Care, Administration, Clerical , Denton, Texas

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