Bilingual Customer Service Representative
Location: Arlington
Posted on: June 23, 2025
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Job Description:
At Alphalete Marketing, we’re dedicated to providing exceptional
customer experiences and building long-lasting relationships on
behalf of our clients. We’re passionate about problem-solving and
ensuring our clients and their customers receive support that’s
timely, helpful, and knowledgeable. As a Bilingual Customer Service
Representative, you’ll be the first point of contact for our
clients customers, assisting them with inquiries, resolving issues,
and guiding them through the enrollment process. We’re looking for
a customer-focused individual with strong communication skills, a
passion for service, and an ability to stay calm under pressure.
Bilingual Customer Service Representative Responsibilities: Utilize
leads provided to engage with prospective customers on behalf of
our clients Facilitate and execute sales presentations, tailored to
individual customer needs Maintain detailed records of customer
interactions, sales, and update account information Collaborate
with fellow team members with the goal of consistently improving
our results for our clients Assist with customer concerns and work
to find resolutions Participate in continued training opportunities
in order to stay up to date on our clients products and
services
Keywords: , Denton , Bilingual Customer Service Representative, Customer Service & Call Center , Arlington, Texas
