Service Advisor - Planet Ford Dallas
Company: World Class Automotive Organization
Location: Dallas
Posted on: February 15, 2026
|
|
|
Job Description:
Job Description Job Description Experienced Service Advisor –
Planet Ford Dallas Planet Ford Dallas is in need of a Service
Advisor who is an expert in the art and science of customer
service. Must be able to greet guests, schedule appointments and
act as a liaison between customers and service techs. If you can
make customers feel welcome and confident that their needs are
being met, then our dealership may be your next career home. Put
your people skills to work for us and find out more now. Experience
is a plus Competitive Pay Flexible Work Schedule Responsibilities
Greet service department customers promptly and
courteously—attitude is everything! Listen to customers and clearly
translate repair needs to techs Upsell additional services using
low pressure, high integrity methods Provide accurate
repair/maintenance estimates Adhere to policies on vehicle care and
operation Follow up on each repair and keep customers informed of
progress Sell and manage extended warranties Inspect repair quality
and ensure all work is complete Notify customers when vehicles are
ready for pick up Review and explain repairs and associated costs
with customers Handle minor customer concerns and complaints Keep
Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance
with dealership standards Benefits We strive for a superior
customer experience and believe our Associates should have the same
superior experience. We believe in building a long term
relationship with each Associate offering the following benefits:
401K Health Insurance Dental Insurance Disability & Life Insurance
Paid holidays Flexible work schedule Randall Reed’s World Class
Automotive Group also offers educational and long term career
assistance: World Class University New hire orientation OJT on the
job training Manufacturer’s certification processes Soft skills /
work process training Established career paths to achieve About Our
Dealership Our business is BOOMING! Join our team to start your
CAREER, not a job! Randall Reed’s World Class Automotive Group The
World Class Automotive Group Talent Team recruits talent to
compliment the Randall Reed family of dealerships. Through
dealership acquisitions and business growth we are in need of
quality individuals to staff our corporate and dealership needs.
The World Class Automotive Group seeks individuals that have the
highest level of integrity, a stable work history, a commitment to
relentless customer satisfaction and a desire for a long term
profitable career. Apply Today!
Keywords: World Class Automotive Organization, Denton , Service Advisor - Planet Ford Dallas, Customer Service & Call Center , Dallas, Texas
