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Maintenance Engineer

Company: Winstar World Casino Hotel
Location: Thackerville
Posted on: January 21, 2023

Job Description:


Responsible for performing general maintenance work to ensure hotel maintenance quality standards are achieved and maintained.


--- Ensures complete guest satisfaction. Treats guests in friendly and helpful manner.

--- Assists with preventative maintenance and completing work orders such as replacing ceiling tiles, light bulbs, patching vinyl etc. to maintain the hotel and keep the product quality to standard.

--- Performs other preventative maintenance assignments on a scheduled basis such as "room care".

--- Services the hotel's pool, including adjusting chemicals and cleaning filters, completing maintenance request forms and record logs.

--- Assists in checking electrical systems such as air conditioning controls, television sets, lighting systems, and makes minor repairs and or replacement.

--- Assists in checking and making minor repairs on general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.

--- Refurbishes furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paints and finishes furniture and fixtures if needed.

--- Responds in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.

--- Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly; be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.

--- Must be skilled in HVAC, boilers, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.

--- Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.

--- Must be willing and able to be responsive to complaints about maintenance and be willing and able to "pitch-in" and help co-workers with their job duties and be a team player.

--- Maintains the building exterior and curb appeal for snow removal, lawn care, painting, and other gardening.

--- Maintains all franchise standards and follow-up on inspection deficiencies.

--- Investigates guest complaints.

--- Participates on the hotel Safety Committee.

--- Ensures that Quality Standards and Service are maintained for Property, Product, and People.

--- Adheres to established policies and procedures for Winston Hospitality, Inc

--- Supports established policies and procedures for Winston Hospitality, Inc. and the hotel's brand.

--- Assists in conducting the departmental operational audits and assists in developing corrective action plans.

--- Practices the WinStar World Hotel Culture and ensures all cultural expectations are implemented and regularly practiced.

--- Supports hotel's training needs and efforts.

--- Responsible for performing "other duties" as assigned by management.

Keywords: Winstar World Casino Hotel, Denton , Maintenance Engineer, Engineering , Thackerville, Texas

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