Company: Winstar World Casino Hotel
Posted on: January 21, 2023
Responsible for performing general maintenance work to ensure hotel
maintenance quality standards are achieved and maintained.
--- Ensures complete guest satisfaction. Treats guests in friendly
and helpful manner.
--- Assists with preventative maintenance and completing work
orders such as replacing ceiling tiles, light bulbs, patching vinyl
etc. to maintain the hotel and keep the product quality to
--- Performs other preventative maintenance assignments on a
scheduled basis such as "room care".
--- Services the hotel's pool, including adjusting chemicals and
cleaning filters, completing maintenance request forms and record
--- Assists in checking electrical systems such as air conditioning
controls, television sets, lighting systems, and makes minor
repairs and or replacement.
--- Assists in checking and making minor repairs on general
plumbing systems and fixtures such as pipelines, toilets and sinks,
kitchen and laundry equipment.
--- Refurbishes furniture and fixtures within guest rooms such as
cabinets, tables, chairs, doors, windows and counters. Paints and
finishes furniture and fixtures if needed.
--- Responds in a courteous manner to all guest questions,
complaints, and or requests to ensure strong guest
--- Must be able to recognize potential safety hazards and security
problems in the hotel and act upon each accordingly; be willing and
able to comply with hotel policies and procedures including
appearance and grooming, safety, security, key control and
--- Must be skilled in HVAC, boilers, electrical, carpentry, dry
walling, painting, plumbing, roofing, and landscaping.
--- Must be able to troubleshoot and repair routine mechanical and
electrical malfunctions in hotel systems and equipment.
--- Must be willing and able to be responsive to complaints about
maintenance and be willing and able to "pitch-in" and help
co-workers with their job duties and be a team player.
--- Maintains the building exterior and curb appeal for snow
removal, lawn care, painting, and other gardening.
--- Maintains all franchise standards and follow-up on inspection
--- Investigates guest complaints.
--- Participates on the hotel Safety Committee.
--- Ensures that Quality Standards and Service are maintained for
Property, Product, and People.
--- Adheres to established policies and procedures for Winston
--- Supports established policies and procedures for Winston
Hospitality, Inc. and the hotel's brand.
--- Assists in conducting the departmental operational audits and
assists in developing corrective action plans.
--- Practices the WinStar World Hotel Culture and ensures all
cultural expectations are implemented and regularly practiced.
--- Supports hotel's training needs and efforts.
--- Responsible for performing "other duties" as assigned by
Keywords: Winstar World Casino Hotel, Denton , Maintenance Engineer, Engineering , Thackerville, Texas
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