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Senior Product Digital Manager

Company: Sally Beauty Holdings
Location: Denton
Posted on: August 31, 2020

Job Description:

OverviewIn partnership with the Digital Product team, the Sr. Manager, Digital Product serves as the voice of the customer to lead the evolution of Sally Beauty Holdings digital experiences across all digital platforms. The ideal candidate for this role is a customer advocate that is passionate about creating a pleasing and seamless digital experience for consumers.Responsibilities




  • Keeps the customer at the forefront of all decision making. Creates and executes innovative products that will please the customer and increase SBH business.




    • Collaborate with agency partners in writing requirements, epics, and user stories to execute the product roadmap, including fixes and enhancements.




      • Actively partner with Ecommerce, IT, Marketing, Customer Engagement, Analytics, and agency teams to develop features that drive customer acquisition, engagement, conversion, and satisfaction.




        • Serves as product subject matter expert in collaboration with cross functional stake holders.




          • Participates and conducts UAT on all digital features.




            • Tracks performance, identifies improvement areas, and communicates with service providers to troubleshoot issues and/or improve experience.




              • May lead a team of 1-2 product managers.


                Qualifications




                • 5-7 years of experience with mobile product management or product management of software-based experiences.
                • Demonstrated ability to create and execute end-to-end digital experiences that are innovative and exceed customer expectations.
                • Strong communication skills (written & verbal).
                • Ability to multi-task with accuracy.
                • Must be able to work under pressure and meet deadlines.
                • Preferred: Experience leading a team of 1-2 product managers.

                  Our culture links actions to results with a Can-Do Attitude that always puts our customers' and stylists' needs first. We work together, acting as one and holding ourselves accountable to deliver the best possible results. As innovators in the beauty industry, we emphasize open communication, always seeking new approaches and fostering professional growth. We acknowledge that every team player makes a difference, and it is our shared vision and positive culture that unites us.

                  Sally Beauty Holdings (NYSE: SBH) is the world's largest wholesale and retail distributor of beauty supplies. Our world headquarters is conveniently located in Denton Texas, just 5 minutes north of Lake Lewisville off of I35E.

                  We offer a competitive salary, outstanding benefits package that includes medical, dental, vision. Life insurance, paid vacation and sick days, paid holidays, merchandise discounts, tuition reimbursement, and 401(k) with company match.

                  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

Keywords: Sally Beauty Holdings, Denton , Senior Product Digital Manager, Executive , Denton, Texas

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