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Sr Manager, Operations Execution and Process Improvement

Company: Sally Beauty
Location: Denton
Posted on: April 10, 2021

Job Description:

Overview Nestled conveniently in North Texas in the vibrant (booming, bustling) city of Denton is the corporate headquarters of Sally Beauty Holdings, the world?s largest wholesale and retail distributor of beauty supplies. We are inviting applications for our Sr. Manager, Operations Execution & Process Improvement. This position reports to the Company?s Director of Operations Execution. This individual is responsible for leading the rollout of strategic business building initiatives for 2800+ Sally Beauty Stores. Facilitates cross-functional projects, including design, development, timeline, oversight, communications and budget to successfully achieve business objectives. Writes engaging, accurate and timely communications; creates implementation plans to ensure consistency and effectiveness in operational execution of all deliverables. Proactively seeks out opportunities to develop innovative process improvements that will increase the productivity of store and field teams. Conducts work method studies and ad-hoc analyses to evaluate and prioritize recommendations. Leads Store Environment Project Manager to enable store and field teams to efficiently open and close stores on time and within brand standards. ?At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.? Responsibilities Manages the planning and execution of key initiatives; partners closely with stakeholders, contributors, business and technical resources for each project Creates and executes end to end implementation plans; manages key project milestones, and timely status updates. Identifies risk and development of solutions to minimize impact; ensures optimization of budget per project. Owns communication plan to support execution of initiatives; creates high quality messaging, playbooks, trackers and other tools as needed to enable store and field teams to deliver successful outcomes. Develops key evaluation metrics and processes to monitor implementation success; conducts post implementation analysis, shares learnings and business impact. Identifies opportunities to improve processes and increase efficiency for store and field teams; partners cross-functionally to build business justification for recommendations. Evaluates and studies ways of working to establish standards and streamline workload. Develops execution plan; leads rollout and corresponding communications/tools to support process improvements. Provides leadership and support to Store Environment Project Manager; ensures successful execution of all store openings/closings. Oversees store opening/closing processes; identifies gaps and proactively drives change to increase store/field satisfaction Support and/or lead ad hoc operations projects, including Leadership Summit deliverables. Keeps abreast of communications log and supports general communications projects, as needed. Qualifications Bachelor's degree in Business, or equivalent experience 7+ years of relevant and progressive experience in project management, communications, process improvement; specialty retail industry, Lean Six Sigma, preferred Proven project management skills to successfully deliver high quality, complex projects Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Outlook, project management tools, and web-browsers Strong writing, editing, proofreading, layout and design skills are essential Flexible schedule - some evenings and weekends may be required; ability to travel as needed (limited travel) We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount! At SBH, we remain committed to protecting the health and safety of all our customers and associates and maintain the following COVID-19 Precautions: Personal protective equipment provided or required Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Remote interview process Temperature screenings Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. #LI-SC1

Keywords: Sally Beauty, Denton , Sr Manager, Operations Execution and Process Improvement, Executive , Denton, Texas

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