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Vice President - Marketing Quality Control Automation Lead

Company: Citi
Location: Denton
Posted on: January 13, 2022

Job Description:

This role sits within the Transformation team within the Martech organization. - Our mission is to enable marketers to improve messaging to customers and prospects by leveraging technology solutions to offer dynamic content and reduce/eliminate manual development. - Automating Marketing collateral quality control is a critical focus for US Consumer Marketing in 2021. - After research and vetting of platforms the team seeks to implement a cloud-based software platform that will enable Marketers so submit their collateral in a tool that will scan it and apply pre-loaded rules to score for Compliance and Legal requirements. - This requires assembling rules, partnering with the vendor to ingest and test them into the platform and begin a pilot and creating an operating model/framework for deployment. - The successful candidate will be a change agent with an ability to objectively convert existing checkpoints into rules that satisfy Legal and Compliance requirements. - This opportunity will be highly visible as improving Controls is a key business objective championed by our CEO.PRIMARY RESPONSIBILITIES

  • Assist with gathering, prioritizing, writing and testing rules for automated tool
  • Provide PMO support, liaise between Business, Legal, Compliance and Sourcing partners
  • Train new users/support creation of job aids as needed
  • Support development and implementation of a centralized model
  • Platform SME/Administrator - Monitor use, feedback/troubleshoot
  • Support platform administrator and rule manager/librarian
  • Manage process of onboarding/monitoring websites to be assessed
  • Support 3rd party vendor management tasks
  • Provide regular readouts to key stakeholders/dashboard type of communications
  • Supports the assessment of change management needs across Global Solutions to determine appropriate strategies for change execution
  • Supports the development of change management training, standards, tools/templates and marketing compliance toolkits
    • Strong interpersonal communication and presentation skills. - Able to define scope, timelines and budgets in a clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions
    • Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost / benefit / risk analysis
      • Able to lead, motivate and develop a team of professionalsQUALIFICATION & SKILL SET REQUIREMENTS
        • Bachelor's degree in Marketing, Business or related field preferred.
        • 6-10 years of experience in Business, Marketing/Servicing or Marketing Management, Project Management skills
        • Experience with/working knowledge of Martech/technology platforms
        • Demonstrated ability to lead cross-functional teams and provide project management support
        • Strong project management skills with proven ability to create/capture KPI 's, drive results and provide updates to a wide and senior audience
        • Problem structuring and strategic problem-solving skills
        • Excellent written and oral communication skills
        • Excellent interpersonal skills and ability to work cross-functionally, especially between Marketing, Legal, Compliance and Technology
        • Enthusiastic and self-motivated to execute on goals in support of team objectives
        • Gets hands dirty - rolling up sleeves and working through ambiguity
        • Strong analytical skills, with the ability to interpret product or program goals against the greater Citi organization
        • Excellent collaborator, Team player
        • Capable of communicating at all levels, including executive and c-level internal and external stakeholders or partners
        • Meticulous attention to detail, with an overall passion for continual improvement
        • Able to reinforce training and best practices standards
        • Applies data-driven approaches to inform Global Stakeholders on strategy and to optimize processes
        • Basic understanding of Machine Learning, Natural Language Processing and OCR technology is helpful -
        • Skilled at information retrieval: can quickly find positive (approved) and negative (unapproved) examples of marketing materials quicklyThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.-------------------------------------------------Job Family Group: Marketing-------------------------------------------------Job Family:Marketing Program Management------------------------------------------------------Time Type:------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi -) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the -----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Denton , Vice President - Marketing Quality Control Automation Lead, Executive , Denton, Texas

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