Director User Experience
Company: BSG Systems Group
Location: Denton
Posted on: May 12, 2022
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Job Description:
Overview (Text Only)Sally Beauty Holdings (NYSE: SBH) is the
world's largest wholesale and retail distributor of beauty
supplies. A business built with a purpose to -provide -our
customers with access to high-quality professional beauty products
and exceptional customer service. The Director User Experience owns
the digital user experience for both Sally Beauty and Cosmoprof
businesses. This role is responsible for designing the visual
layout and functionality for Sally Beauty Holdings websites or
web-based products with the goal of enhancing the experience of the
user while maximizing functionality. This role mentors, develops,
and provides thought leadership to the design and the
experimentation team, provides systems analysis to ensure the needs
of the customers are met and may assist in system implementation
and testing. The ideal candidate for this role is a customer
advocate and is passionate about gathering insights to better
create customer intuitive experiences. -The Director User
Experience reports to the Vice President Digital and User
Experience. - "At Sally Beauty Holdings, we find beauty in
diversity. - Our inclusivity and self-expression are what fuel our
innovation and growth. -You are welcome here, and you can thrive
here. We find beauty in YOU. Join us."
Responsibilities (Text Only)- 10+ years experience in a senior UX
role creating strategy and designing products, conducting multiple
research projects - UX Portfolio - Managed a team of UX Designers,
and UX Researchers in a multidisciplinary UX environment, and were
responsible for their mentorship and career development -
Experience recruiting and building diverse UX teams - Extensive
knowledge of the end-to-end iterative product design process,
including how to develop and use personas, journey mapping, content
modelling, wireframing and prototyping, user testing, high-fidelity
visuals, and dev handoff - Demonstrated ability in creating design
deliverables (information architecture diagrams, wireframes,
conceptual sketches, prototypes, and screen flows) - A deep empathy
for the user and a desire to learn as much as possible about how
they interact with Sally Beauty - Excellent communication and
storytelling skills; you have the ability to help your team and
stakeholders understand the "why" behind your design rationale -
Experience working directly with business stakeholders - Experience
with Objectives and Key Results (OKR), Hypothesis and
Experimentation - Ability to communicate succinctly and to all
levels in the company - Mobile first mindset with proven experience
with big data and analytics platforms - Experience with Product
Development Life Cycle (PDLC), Scaled Agile Framework (SAFe) and
related tools.
Qualifications (Text Only)- Bachelor degree in Design, Interaction,
or equivalent practical experience - Customer obsessed, phenomenal
leader/communicator - Strong conceptual skills. - Innovative
thinker. - Ability to multi-task with accuracy. - Must be able to
work under pressure and meet deadlines. - Ability to lead & inspire
a team of UI and UX professionals - Team player with
cross-functional inclusivity mindset - Strong detail oriented
documentation abilities - UX and UI Certificate(s) a plus - We
offer a competitive salary and outstanding benefits package that
includes medical, dental, vision, life Insurance, paid vacation and
sick days, paid holidays, tuition reimbursement and 401(k) with
company match. In addition, associates of SBH may take advantage of
our -in house salon with complementary services and a varied
selection of food options at our corporate campus. Also, featured
at our corporate campus, is both a Sally Beauty and CosmoProf
Professional onsite store, where associates enjoy a great
merchandise discount! - At SBH, we remain committed to protecting
the health and safety of all our customers and associates and
maintain the following COVID-19 Precautions: - Personal protective
equipment provided or required - Social distancing guidelines in
place - Sanitizing, disinfecting, or cleaning procedures in place -
Remote interview process Qualified applicants will receive
consideration for employment without regard to their race, color,
religion, national origin, sex, or disability. - #LI-SC1
Keywords: BSG Systems Group, Denton , Director User Experience, Executive , Denton, Texas
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