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Director User Experience

Company: BSG Systems Group
Location: Denton
Posted on: May 12, 2022

Job Description:

Overview (Text Only)Sally Beauty Holdings (NYSE: SBH) is the world's largest wholesale and retail distributor of beauty supplies. A business built with a purpose to -provide -our customers with access to high-quality professional beauty products and exceptional customer service. The Director User Experience owns the digital user experience for both Sally Beauty and Cosmoprof businesses. This role is responsible for designing the visual layout and functionality for Sally Beauty Holdings websites or web-based products with the goal of enhancing the experience of the user while maximizing functionality. This role mentors, develops, and provides thought leadership to the design and the experimentation team, provides systems analysis to ensure the needs of the customers are met and may assist in system implementation and testing. The ideal candidate for this role is a customer advocate and is passionate about gathering insights to better create customer intuitive experiences. -The Director User Experience reports to the Vice President Digital and User Experience. - "At Sally Beauty Holdings, we find beauty in diversity. - Our inclusivity and self-expression are what fuel our innovation and growth. -You are welcome here, and you can thrive here. We find beauty in YOU. Join us."
Responsibilities (Text Only)- 10+ years experience in a senior UX role creating strategy and designing products, conducting multiple research projects - UX Portfolio - Managed a team of UX Designers, and UX Researchers in a multidisciplinary UX environment, and were responsible for their mentorship and career development - Experience recruiting and building diverse UX teams - Extensive knowledge of the end-to-end iterative product design process, including how to develop and use personas, journey mapping, content modelling, wireframing and prototyping, user testing, high-fidelity visuals, and dev handoff - Demonstrated ability in creating design deliverables (information architecture diagrams, wireframes, conceptual sketches, prototypes, and screen flows) - A deep empathy for the user and a desire to learn as much as possible about how they interact with Sally Beauty - Excellent communication and storytelling skills; you have the ability to help your team and stakeholders understand the "why" behind your design rationale - Experience working directly with business stakeholders - Experience with Objectives and Key Results (OKR), Hypothesis and Experimentation - Ability to communicate succinctly and to all levels in the company - Mobile first mindset with proven experience with big data and analytics platforms - Experience with Product Development Life Cycle (PDLC), Scaled Agile Framework (SAFe) and related tools.
Qualifications (Text Only)- Bachelor degree in Design, Interaction, or equivalent practical experience - Customer obsessed, phenomenal leader/communicator - Strong conceptual skills. - Innovative thinker. - Ability to multi-task with accuracy. - Must be able to work under pressure and meet deadlines. - Ability to lead & inspire a team of UI and UX professionals - Team player with cross-functional inclusivity mindset - Strong detail oriented documentation abilities - UX and UI Certificate(s) a plus - We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our -in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount! - At SBH, we remain committed to protecting the health and safety of all our customers and associates and maintain the following COVID-19 Precautions: - Personal protective equipment provided or required - Social distancing guidelines in place - Sanitizing, disinfecting, or cleaning procedures in place - Remote interview process Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. - #LI-SC1

Keywords: BSG Systems Group, Denton , Director User Experience, Executive , Denton, Texas

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