Remote Case Management Software Solutions Customer Support Director

Company: VirtualVocations
Location: Denton
Posted on: June 17, 2022

Job Description:

A software company is filling a position for a Remote Case Management Software Solutions Customer Support Director.

Candidates will be responsible for the following:
Creating a process for hiring and developing technical support talent
Measuring and enhancing the customer support experience
Serving as an escalation point for customers and issues
Required Skills:

Bachelor's Degree
5 years leading a customer-centric support team
7 years in software and infrastructure support

Keywords: VirtualVocations, Denton , Remote Case Management Software Solutions Customer Support Director, Executive , Denton, Texas

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