Operational Risk Group Manager
Company: Citi
Location: Denton
Posted on: June 22, 2022
Job Description:
Citi's Global Consumer Bank, Consumer Business Operational Risk
and Control (CBORC) organization drives consistency for addressing
Operational Risk and Control issues within the Global Consumer
Business (GCB). - CBORC fosters a culture of control, customer
centricity and accountability by leading efforts to identify,
anticipate and mitigate regulatory, reputational and operational
risks. This position will be part of the Global Consumer Bank
Operations & Fraud Prevention CBORC organization.The Global
Consumer Bank Operations & Fraud Prevention (GCB OFP) CBORC North
America Monitoring Utility Manager will focus on efficient and
effective execution of risk control monitoring across North America
operational units.The Operational Risk Grp Manager leads and
directs a team of professionals. Requires in-depth understanding of
how effective risk control monitoring and risk mitigation
contributes to achieving organizational objectives. - Excellent
communication skills required in order to negotiate internally,
often at a senior level. Some external communication may be
necessary. Accountable for the end results of an area. Full
management responsibility of a team or multiple teams, including
management of people, budget and planning, to include performance
evaluation, compensation, hiring, disciplinary actions and
terminations and budget approval.Responsibilities:
- Establishes and oversees the application of operational risk
policies, technology and tools, and governance processes to create
lasting solutions for minimizing losses from failed internal
processes, inadequate controls, and emerging risks.
- Identifies risks and drive actions to address the root causes
that persistently lead to operational risk losses by challenging
both historical and proposed practices.
- Works with colleagues in other areas of Risk Management,
Finance, Compliance/Control and the Businesses to assure
appropriate management of Operational Risk processes.
- Leverage available tools and processes to support process
owners in the design and development of effective controls and
monitoring methods, with a focus on automation and efficiency.
- Resolves transactional level escalations coming from the vendor
or internal partners.
- Analyzes a multitude of scorecards/performance management tools
in an attempt to mitigate exposure
(risk/financial/regulatory).
- Monitors goals are met through performance, risk and
relationship oversight of our extended supply chain and ensures
compliance.
- Collaborates to resolve any issues which fall within the terms
of the contract. Escalate those that require commercial or legal
support.
- Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency.Qualifications:
- 10+ years relevant experience
- Outstanding communication and influencing skills through all
levels of the organization and with external partners and
vendors.
- Exceptional relationship management skills; must be able to
address and resolve conflict while maintaining relationships.
- Ability to effectively communicate complex topics to a broad
audience.
- Detailed oriented with analytical skills, as the role requires
a large amount of data manipulation and presentation. Expert in
Microsoft Office Tools.
- Third Party Oversight/Vendor Oversight experience
preferred.Education:
- Bachelor's/University degree, Master's degree preferred and
managerial experience*This role is eligible to sit at other US Citi
Site Locations-------------------------------------------------Job
Family Group: Risk
Management-------------------------------------------------Job
Family:Operational
Risk------------------------------------------------------Time
Type:Full
time------------------------------------------------------Citi is
an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review .View the
"" poster. View the .View the .View the
-----------------------------Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Denton , Operational Risk Group Manager, Executive , Denton, Texas
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