Assistant General Manager
Company: Traditions Spirits, Inc.
Location: Muenster
Posted on: September 18, 2023
Job Description:
Job DetailsBefore applying for this role, please read the
following information about this opportunity found below.Level
ExperiencedJob Location IHOP Express - WinStar World Casino &
Resort #5631 - Thackerville, OKPosition Type Full-Time/Part-TimeJob
Shift AnyJob Category Restaurant - Food ServiceJoin Our Family--Who
says you can't choose your family?We believe in exceeding our
employees' expectations by treating them like family and
acknowledging them as our most valuable assets. We can't operate a
great business without great people, and we take that seriously by
showing our employees how much they mean to us every day. --We are
looking for employee-focused leaders to fulfill management
position. --Whats in it for you?The opportunity to use the sum of
your lifes experiences and knowledge to expand a successful
organization into a new facility, to stabilize that new creation
and watch it grow. We provide a strong support staff that is ready
to mentor and encourage our team members to grow with the
organization in a fun and exciting atmosphere! Should you invest
your career in a job so amazing youll feel proud to be a part of
every day?--Employee Benefits:
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Employee Assistance Program
- Free Manager Meal Per Shift
- Paid Time Off
- Employee Recognition Programs
- Anniversary & Birthday Programs
- Award Co.--OUR MISSION: Traditions believes in exceeding
employee and guest expectations by treating them like family and
acknowledging them as our most valuable assets. Our success is
measured by teamwork, growth, profitability and delivering
legendary service to every guest, every time.--CORE VALUES:The
following list of core values guide, drive and define our unique
family culture. They are constant and unyielding; they do not
change with time and they dont vary from person to person. These
values underpin our relationships with our employees, guests and
partners. Our core values are the heart and soul of everything we
do. --SERVICEIs the foundation of our business. We genuinely care
about our employees, guests and community, and we strive to exceed
their expectations. --PASSIONIs what fuels us. We pour our hearts
into everything we do, and that is what sets us apart.
--INTEGRITYIs what guides us. Ownership, accountability and the
honest desire to operate in an ethical manner, is the core of our
reputation. --RELATIONSHIPSAre the cornerstone of our business. Our
success stems from treating employees, guests and partners like
family. --INSPIRATION Drives our team. We will motivate, innovate
and evolve to ensure our continued growth. --TEAMWORKIs the spirit
that bonds us. We work together respectfully and harmoniously,
sharing enthusiasm for achieving our common goals.EEOTraditions
Hospitality Group is committed to equal employment opportunity. We
will not discriminate against employees or applicants for
employment on any legally recognized basis (protected class)
including, but not limited to veteran status, uniform service
member status, race, color, religion, sex, national origin, age,
physical or mental disability, genetic information or any other
protected class under federal, state, or local
law.#PASSIONISWHATFUELSUSWSIHOP123Position DescriptionProvides
overall leadership, supervision and direction on shift operations
in order to consistently meet or exceed the guest experience.
Manages the employees and activities of the restaurant under the
direction of the General Manager. Ensures food and beverage
quality, cleanliness, and guest satisfaction. Overall coordination
of the restaurant operations, to plan and maintain production,
budget and growth goals for the restaurant. Monitoring and
reviewing information from supplies, events, or the environment, to
detect or assess problems. Providing guidance and direction to
subordinates, including setting performance standards and
monitoring performance.--ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Embodies Tradition's--Mission, Vision, and Core Values
- Communicates regularly with the General Manager the activities
of the restaurant and its employees to include written reports of
the activities at the owners request
- Sets PACE & TONE for the shift. Motivates staff to achieve
results
- Recognizes employee strengths and opportunities to craft
developmental lessons. Takes ownership and responsibility for
development of staff through communication, documentation, and
evaluation
- Maintains a positive working relationship with all company team
members, fostering and promoting cooperative, harmonious work
environment keeping morale, productivity, and efficiency high
- Provides motivation to team through active learning. Develops a
strong teamwork environment
- Conducts meetings shiftly, weekly, monthly, quarterly, or
annually as expected to facilitate communication and create
synergy
- Builds rapport with all team members through active listening
and problem solving skills
- Holds self to a higher standard, being a role model at all
times
- Monitor compliance with health and fire regulations regarding
food preparation and serving, and building maintenance in dining
facility
- Plan menus and food utilization based on anticipated number of
guests, nutritional value, palatability, popularity, and costs
- Organize and direct worker training programs, resolve personnel
problems, and evaluate employee performance in dining facility
- Estimate food, liquor, wine, and other beverage consumption in
order to anticipate amounts to be purchased or requisitioned
- Monitor budgets and payroll records, and review financial
transactions in order to ensure that expenditures are authorized
and budgeted
- Investigate and resolve complaints regarding food quality,
guest service, or facility cleanliness
- Keep records required by government agencies regarding
sanitation, and food subsidies when appropriate
- Test cooked food by tasting and smelling it in order to ensure
palatability and flavor conformity
- Arrange for equipment maintenance and repairs, and coordinate a
variety of services such as waste removal and pest control
- Schedule and or monitor hours and assign duties based on
business, events and specials
- Responsible for ensuring proper rotation of sections, bars and
schedules for the employees without bias or prejudice.
- Assess staffing needs, and recruit staff using methods such as
newspaper advertisements or attendance at job fairs
- Establish minimum standards for employee performance and guest
service
- Greet guests, escort them to their seats, and present them with
menus and wine lists
- Maintain food and equipment inventories, and keep inventory
records
- Monitor employee and guest activities in order to ensure liquor
regulations are obeyed
- Order and purchase equipment and supplies
- Perform some food preparation or service tasks such as cooking,
clearing tables, and serving food and drinks when necessary
- Record the number, type, and cost of items sold in order to
determine which items may be unpopular or less profitable
- Schedule and receive food and beverage deliveries, checking
delivery contents in order to verify product quality and
quantity
- Schedule staff hours and assign duties
- Schedule use of facilities or catering services for events such
as banquets or receptions, and negotiate details of arrangements
with clients
- Take dining reservations
- Explain how various menu items are prepared, describing
ingredients and cooking methods
- Maintain personal health and sanitation standards (wash hands
when using restroom, etc.)
- Review work procedures and operational problems in order to
determine ways to improve service, performance, and/or safety
- Address all employee issues immediately in accordance with
policy
- This position is located within The Chickasaw Nation's
Casinos.--OTHER DUTIES AND RESPONSIBILITIES:
- Providing information to supervisors, co-workers, and
subordinates by telephone, in written form, e-mail, or in
person
- Performing day-to-day administrative tasks such as maintaining
information files and processing paperwork
- Assist the owner with special projects as needed
- Recruiting, interviewing, selecting, hiring, promoting, and
terminating employees
- Uniforms and/or clothing should always be on stage clean
- Ensure everyone always wear safety/slip resistant shoes
- Ensure everyone wears a safety belt when lifting objects over
20lbs
- Create and support an environment of Teamwork by helping a
fellow employee or guest, without a second thought
- Superior attendance and punctuality
- Attendance in mandatory meetings, training, workshops, and/or
seminars
- Adhere to organization policies and procedures--REQUIRED
QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):
- Must be 18 years of age or older
- Knowledge of economic and accounting principles and practices,
banking, and the analysis and reporting of financial data
- Excellent oral and written communication skills
- Expert computer skills, the ability to compose and create
reports, letters, memos, and procedures
- Mature judgment and professionalism in handling all
matters
- Required knowledge of administrative and clerical procedures
and systems such as managing files and records and other office
processes, procedures, and terminology
- Ability to read and understand information and ideas presented
in writing
- Excellent math skills
- Excellent organization and problem-solving skills
- Knowledge of InfoGenesis software
- Must possess or be able to obtain an Oklahoma Liquor
License--WORKING CONDITIONS AND PHYSICAL EFFORT:
- Reaches, bends, stoops, lifts, carries and pushes
- Lifts and carries supplies, and cases, weighing up to 20
lbs
- Essential hand/eye coordination
- Work is normally performed in a typical interior
restaurant/bar/casino work environment
- Noise level is moderate to high
- Moderate or high exposure to cigarette smoke when on
property
- Limited exposure to physical risk
- Moderate physical effort requiresEEOTraditions Hospitality
Group is committed to equal employment opportunity. We will not
discriminate against employees or applicants for employment on any
legally recognized basis (protected class) including, but not
limited to veteran status, uniform service member status, race,
color, religion, sex, national origin, age, physical or mental
disability, genetic information or any other protected class under
federal, state, or local law.IND123
Keywords: Traditions Spirits, Inc., Denton , Assistant General Manager, Executive , Muenster, Texas
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