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Referral Management Liaison Registered Nurse

Company: Universal Health Services, Inc.
Location: Denton
Posted on: April 3, 2024

Job Description:


University Behavioral Health of Denton is a private freestanding psychiatric hospital specializing in mental health and chemical dependency care. Serving North Texas and surrounding areas, UBH Denton has provided a range of programs treating mental health illnesses and substance abuse issues since 2005. Our inpatient and outpatient psychiatric services offer supportive and compassionate care for adolescents and adults with specialty programs that are tailored to meet the needs of our patients. We provide inpatient and outpatient services for adolescents and adults suffering from mental health illnesses and chemical dependency, co-occurring disorders.

  • Adolescent Inpatient (ages 13-17)
  • Adult Inpatient (ages 18 and up)
  • Outpatient Services
  • Military Program
  • The Women's ProgramThis is an exciting opportunity to work in an environment that puts patient care first while also having the opportunity to grow, learn, and advance in your career. Website: Job SummaryResponsible for the timely processing of inquiry and referral calls. Serves as liaison to referral sources, physicians, unit staff and hospital personnel involved with each transfer request. Enters call data into the facility's database and manages all e-fax application(s) to process incoming referrals and transfer requests in a timely manner. Effectively communicate with unit staff, physicians, and Admissions Triage Staff. Follow hospital's policies and procedures regarding referral management. Customers ServedPatients, medical staff, allied health professionals, other hospital department staff and external individuals requesting information. Supervision: Admission Director Essential Functions:
    • Collaborate with Business Development team regarding any referral source related needs.
    • Collaborates with referral sources, families, physicians, agencies, and other callers to ensure that requests for transfer and admission are managed effectively.
    • Ability to effectively address at risk, emotionally disturbed or in crisis potential patients and individuals effectively via telephone.
    • Ensure all referral patient medical record information is completed and nursing and clinical staff are adequately apprised of the patient's condition/history.
    • Working knowledge of Involuntary process and procedure
    • Knowledgeable and complies with all EMTALA regulations
    • Enter all call data into facility database
    • Effectively manage facility's e-fax application(s) to disposition incoming referrals in a timely manner
    • Able to use facility's electronic bedboard for bed management purposes.This opportunity provides the following
      • Competitive Compensation
      • Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time employees
      • 401k plan with company match for full-time employees
      • Generous Paid Time Off for full-time employees
      • Challenging and rewarding work environment
      • Growth and development opportunities within UHS and its subsidieries About Universal Health ServicesOne of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

        Education: Graduate from an accredited program of professional nursing required; Bachelor's Degree preferred.Experience: 1-3 years of experience preferred in psychiatric health care.Licensure/Certification: For RN's, Licensure as a Registered Nurse in state of Texas. Knowledge/Skills/Abilities: Excellent customer service and communication skills (verbal and written). Ability to prioritize; work well under periods of high stress and pressure. Ability to multi-task and demonstrate critical thinking skills. Thorough knowledge of psychiatric services and medical capabilities provided by the hospital. Ability to work flexible hours. Requires knowledge of computers and ability to utilize Department specific electronic applications; and accurate data entry skills. Experience reviewing medical and clinical information to staff appropriately with physician is preferred. EEO StatementAll UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment ScamsAt UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Keywords: Universal Health Services, Inc., Denton , Referral Management Liaison Registered Nurse, Executive , Denton, Texas

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