Massage Therapist

Company: Winstar World Casino Hotel
Location: Thackerville
Posted on: May 22, 2023

Job Description:

FUNCTION:

Massage therapists treat clients by using touch to manipulate the soft tissues of the body. With their touch, therapists relieve pain, help rehabilitate injuries, improve circulation, and relieve stress, increase relaxation, and aid in the general wellness of clients. Massage therapists do not diagnose or treat medical conditions.

RESPONSIBILITIES:

--- Greeting guests and suggesting the appropriate therapies and treatments

--- Perform a wide range of massage and body treatment services following protocols.

--- Obtain client health history using client intake forms, assessing problems and conditions and consulting with clients about recommended treatments.

--- Record detailed SOAP notes for all clients including contraindications, allergies, medications, formulations, and treatment preferences.

--- Educating clients on spa/salon therapies and services.

--- Actively pursuing daily sales goals, including retails sales to achieve, and maintaining a retail to service sale ratio.

--- Complete side work, open and closing duties as directed by the supervisor

--- Provide high-quality treatments that address each individual client's needs.

--- Perform massage, body treatments, and hand and foot treatments.

--- Dedication to staying up to date on current licensing changes and abide by all rules and regulations associated with licensure for the state of Oklahoma.

--- Ensures complete guest satisfaction.

--- Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with Spa services.

--- Always maintain a clean work area.

--- Interact with guests and giving them a positive impression of the spa.

--- Contribute to the security of the spa facility by monitoring the access of guests and escorting them to treatment areas.

--- Maintain the cleanliness and presentation of all spa areas.

--- Dispose of trash; bring dirty linens to the proper area for laundering; and stock towels, linens, supplies and amenities in area as needed.

--- Maintain orderliness, cleanliness, and presentation of all spa areas.

--- Attend all meetings and training required of your department or the company in general.

--- Work harmoniously and professionally with co-workers and managers.

--- Ensure compliance of daily opening/closing checklists by walking and ensuring assigned areas are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment.

--- Practices the WinStar World Casino and Resort and Winston Hospitality culture.

--- Conduct self in a professional manner always and work the hours required.

--- Following all spa standard operating procedures (SOP).

--- This position may perform additional duties as assigned based on business needs that may be outside the scope of these normal duties.

--- Following all spa standard operating procedures (SOP).

--- Other duties as assigned. This position may perform additional duties as assigned based on business needs that may be outside the scope of these normal duties.

Keywords: Winstar World Casino Hotel, Denton , Massage Therapist, Healthcare , Thackerville, Texas