Massage Therapist
Company: Winstar World Casino Hotel
Location: Thackerville
Posted on: May 22, 2023
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Job Description:
FUNCTION:
Massage therapists treat clients by using touch to manipulate the
soft tissues of the body. With their touch, therapists relieve
pain, help rehabilitate injuries, improve circulation, and relieve
stress, increase relaxation, and aid in the general wellness of
clients. Massage therapists do not diagnose or treat medical
conditions.
RESPONSIBILITIES:
--- Greeting guests and suggesting the appropriate therapies and
treatments
--- Perform a wide range of massage and body treatment services
following protocols.
--- Obtain client health history using client intake forms,
assessing problems and conditions and consulting with clients about
recommended treatments.
--- Record detailed SOAP notes for all clients including
contraindications, allergies, medications, formulations, and
treatment preferences.
--- Educating clients on spa/salon therapies and services.
--- Actively pursuing daily sales goals, including retails sales to
achieve, and maintaining a retail to service sale ratio.
--- Complete side work, open and closing duties as directed by the
supervisor
--- Provide high-quality treatments that address each individual
client's needs.
--- Perform massage, body treatments, and hand and foot
treatments.
--- Dedication to staying up to date on current licensing changes
and abide by all rules and regulations associated with licensure
for the state of Oklahoma.
--- Ensures complete guest satisfaction.
--- Handle all guest interactions with the highest level of
hospitality and professionalism; accommodate special requests
whenever possible; resolve customer complaints; assist customers in
all inquiries in connection with Spa services.
--- Always maintain a clean work area.
--- Interact with guests and giving them a positive impression of
the spa.
--- Contribute to the security of the spa facility by monitoring
the access of guests and escorting them to treatment areas.
--- Maintain the cleanliness and presentation of all spa areas.
--- Dispose of trash; bring dirty linens to the proper area for
laundering; and stock towels, linens, supplies and amenities in
area as needed.
--- Maintain orderliness, cleanliness, and presentation of all spa
areas.
--- Attend all meetings and training required of your department or
the company in general.
--- Work harmoniously and professionally with co-workers and
managers.
--- Ensure compliance of daily opening/closing checklists by
walking and ensuring assigned areas are well maintained, stocked,
and cleaned to ensure high quality presentation and repair of all
equipment.
--- Practices the WinStar World Casino and Resort and Winston
Hospitality culture.
--- Conduct self in a professional manner always and work the hours
required.
--- Following all spa standard operating procedures (SOP).
--- This position may perform additional duties as assigned based
on business needs that may be outside the scope of these normal
duties.
--- Following all spa standard operating procedures (SOP).
--- Other duties as assigned. This position may perform additional
duties as assigned based on business needs that may be outside the
scope of these normal duties.
Keywords: Winstar World Casino Hotel, Denton , Massage Therapist, Healthcare , Thackerville, Texas
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