CERTIFIED MEDICAL ASSISTANT - STUDENT HEALTH SERVICES
Company: Texas Womans University
Location: Denton
Posted on: October 26, 2024
Job Description:
TITLE Certified Medical Assistant-Phlebotomist JOB SUMMARY The
Certified Medical Assistant-Phlebotomist will be responsible for
assisting with patient care as a part of a heath care team in the
Texas Woman's University Student Health Center. Patient care
includes primary and preventive service provided through health
assessments and medical care in alignment with health guidelines
and recommendations. Ensures all patients receive high quality,
efficient patient care. Work is performed under the protocol and
supervision of a qualified and licensed physician and the
performance evaluation is based upon completion of assignments and
results obtained. The performance evaluation is conducted through
the performance evaluation system and in accordance with the
University Policies & Procedures. ORGANIZATIONAL RELATIONSHIPS
Reports to: Advance Practice Provider Supervises: No supervisory
responsibilities ESSENTIAL DUTIES -May include, but not limited to
the following:
- Provides care with minimal RN supervision to a select group of
patients. Performs and documents assessments and reports abnormal
finding to the RN team leader or Nurse Practitioner. Provides
medically prescribed services.
- Performs screenings, takes vitals, records vital signs, and
reports all significant deviations to the RN and/or health care
provider immediately. Takes appropriate actions as directed.
- Utilizes problem-solving process when patient problems arise.
Informs Nurse or Nurse Practitioner about data obtained pertaining
to the problem. Offer solutions to problems and offers feedback to
ancillary members emphasizing ways to improve performance.
- Prepares exam and treatment rooms with the necessary
instruments for patients including preparation and maintenance of
supplies and equipment for treatments, including
sterilization.
- Administers injections and assists with lab testing according
to requirements and standard operating procedures.
- Assists physicians in preparing for minor surgeries and
physicals. Assists with scheduling of tests and treatments as
needed for patients.
- Answers telephone calls to the practice and screens for
referrals to physician and practitioners.
- Obtains blood and laboratory specimens from patients of all
ages, using venipuncture and capillary collections methods.
- Processes laboratory specimens according to protocol including
by centrifugation and separation.
- Provides for the security and privacy of all patients and
privileged information for ensuring patients right to privacy.
- Demonstrates the ability to clearly communicate the patients
care needs with providers and medical staff.
- Displays an attitude of caring and courtesy toward all patients
and their families as appropriate, by treating them as customers,
greeting them with a smile, referring to them by name, responding
quickly to their needs, maintaining confidentiality and treating
them at all times with dignity and respect.
- Demonstrates understanding of current customer service measure,
and activities to improve patient service.
- Utilizes practice management system and electronic health
record software.
- Performs clerical duties to which may include medical inventory
and distribution of laboratory reports.
- Demonstrates knowledge of safety collection devices and follows
universal precautions.
- Adheres to organization and governmental standards, rules and
regulations.
- Complies with laboratory ordering and billing compliance.
- Provides health education counseling.
- Initiates program/process changes as needed and collaborates
with administration team for implementation.
- Assists in monitoring licensing compliance with federal, state
and local laws, regulations and policies.
- Provides student and staff development on health related
topics. Participates in department outreach events.
ADDITIONAL DUTIES
- Participates in quality assurance programs.
- Performs other duties as requested.
EDUCATION High school diploma or equivalent required. Successful
completion and certification of a Medical Assistant Program with
Phlebotomist certification and CPR certification required.
EXPERIENCE Two years' experience in a Certified Medical Assistant
Program, hospital or clinical environment. REQUIREMENT Regular and
reliable attendance at the University during regular scheduled days
and work hours is an essential function of this position.
KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:
- Knowledge of blood drawing techniques.
- Knowledge of and ability to obtain EKG.
- Knowledge of and ability to perform ear lavage.
- Knowledge to assess patient through health appraisal and
identify student issues.
- Knowledge of office practices and methods.
- Knowledge to safeguard patient privacy.
- Knowledge to act as a patient advocate.
- Knowledge of customer service techniques.
- Knowledge of CPR, basic first aid, Heimlich maneuver, safety
and hygiene techniques.
- Skills to implement patient care.
- Skills in interpersonal communication.
- Ability to establish and maintain effective work relationships
with students, faculty, staff and the public.
- Ability to observe pertinent details.
- Ability to organize work effectively, conceptualize and
prioritize objectives and exercise independent judgment based on an
understanding of organizational policies and activities.
- Ability to perform mathematical calculations and/or verify
information accurately.
- Ability to maintain accurate records and charts.
- Ability to assess and make recommendations for policies and
procedure development and implementation.
- Ability prioritize and multitask.
- Ability to clearly communicate verbally and in writing.
- Ability to represent the department and University in a
friendly, courteous, and professional manner.
- Ability to use basic medical equipment (i.e. thermometer, blood
pressure cuff, scales, stethoscope, peak flow meter, as well as
additional equipment utilized in student health).
- Ability to follow oral and written directions.
- Ability to respond to emergency situations in a timely
manner.
- Ability to use a personal computer and other office equipment,
including related university software and email.
PHYSICAL DEMANDS The physical demands described in the Essential
Duties and below are representative of those that must be met by an
employee to successfully perform the essential duties of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential duties. The employee may be
required to travel. WORK ENVIRONMENT All employees are responsible
for maintaining an environment that is free from discrimination,
intimidation, harassment, including sexual harassment. Work is
normally performed in a typical interior work environment.
Employees may be exposed to conditions that affect the respiratory
system, such as fumes, odors, dusts, mites, gases, or poor
ventilation. The employee handles hazardous chemicals in the
laboratory. The employee will be required to wear all appropriate
safety equipment including but not limited to eye protection,
gloves, and lab coat. This particular task involves chemical
hygiene biological safety, hazardous wastes, and blood-borne
pathogens. May be exposed to infectious waste, diseases,
conditions, etc., including exposure to the AIDS and hepatitis B
viruses. SAFETY TWU promotes a safe working environment. Employees
are responsible for completing assigned tasks safely and
efficiently, and supervisors are responsible for creating and
maintaining a safe work environment. Employees must report any
unsafe work conditions or practices, as well as any near-miss
incidents, to their supervisor and Risk Management. Supervisors and
employees should ensure that injury/accident reports are submitted
to the Office of Human Resources and Risk Management within 24
hours of the incident.
Keywords: Texas Womans University, Denton , CERTIFIED MEDICAL ASSISTANT - STUDENT HEALTH SERVICES, Healthcare , Denton, Texas
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