Lead Cashier

Company: City of Denton
Location: Denton
Posted on: April 8, 2021

Job Description:

Responsible for supervising activities relative to the operation of cash handling at Denton Aquatic Facilities. This position serves as team lead and assists with staff supervision, provides excellent customer service, books birthday parties and rentals, and performs administrative duties, including but not limited to; record keeping, front desk operations, and reporting.Essential Functions--- Supervises seasonal cashiers at Denton Aquatics Facilities--- Provides excellent customer service to all patrons in person, over the phone, and by email.--- Responds to and resolves customer service issues and/or unique or complex requests from customers. Escalates issues to the center supervisor as necessary.--- Completes deposits and performs cash handling responsibilities including all opening and closing procedures for guest service staff during the summer.--- Assists in recruiting, training, supervising, and directing seasonal staff. May assist manager with scheduling and monitoring facility operating costs related to staffing.--- Responsible for maintaining cleanliness and organization of all admissions areas including entryway, front desk, and admissions office--- Serves as a cashier on a relief basis as necessary--- Prepares administrative reports as requested --- Reconciles all cashier deposits at the end of each shiftAdditional Duties:--- Performs other duties as assignedMinimum Qualifications--- High School diploma or GED equivalent--- 1-2 Years customer service and/or cash handling experience --- 1-2 years of experience supervising employeesOR--- Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the jobCore Competencies:--- Ability to operate an electric cash register--- Skilled in ten-key by touch--- Ability to perform mathematical computations relating to cash handling--- Ability to communicate effectively with a wide variety of people in a tactful and diplomatic manner--- Ability to follow routine oral instructions--- Ability to balance a cash drawer--- Ability to communicate effectively both verbally and in writing--- Ability to form and maintain effective relationships with coworkers and customers--- Ability to maintain regular and punctual attendance--- Ability to observe City policies and proceduresConditions of Employment--- Must pass a drug test, drivers license check, criminal history background check, and social security number verification check--- Must be able to work on a rotating schedule seven (7) days per weekADA/EOE/ADEA

Keywords: City of Denton, Denton , Lead Cashier, Hospitality & Tourism , Denton, Texas