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Beverage Ambassador

Company: WinStar World Casino
Location: Thackerville
Posted on: September 18, 2022

Job Description:

Who says you can't choose your family?

We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

What's in it for you?

The opportunity to use the sum of your life's experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing you'll feel proud to be a part of every day?

Employee Benefits:

  • Now Offering Daily Pay
  • 401(k) Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Assistance Program
  • Employee Discount
  • Paid Time Off
  • Employee Recognition Programs
  • Anniversary & Birthday Programs
  • Award Co.
    OUR MISSION:

    "Traditions Spirits believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time."

    Qualifications

    POSITION DESCRIPTION :

    As a key component of the Traditions Spirits team, this position is responsible for providing information to guests who enter and leave the casino via the WinStar Hotel or the Convention Center.

    ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES :

    NOTE: Traditions Spirits, Inc. - may change the requirements of this job description at any time. These include, but are not limited to the following:
    • Greets guests as they enter or depart the casino via the WinStar Hotel or the Convention Center in a friendly, upbeat manner.
    • Informs guests of the fact that they are not allowed to bring any beverages into the casino from the hotel or convention center or take any beverages from the casino into the hotel or convention center.
    • Provides information to the guests about our restaurants, their menus and locations.
    • Knows the layout of the casino and is able to assist guests in finding ATM machines, restrooms, the Poker Room, High Limits, OTB and where the bars and restaurants are located
    • Has a working knowledge of the menu items that are offered at Traditions Spirits restaurants and is able to suggest items
    • Is available to work from 8 pm until 2 am on Fridays, Saturdays and on other days as necessary to accommodate the concert and special event crowds
    • Is professional in both mannerisms and dress
    • Assist with other projects as requested.
    • This position is located within The Chickasaw Nation's Casinos.

      OTHER RESPONSIBILITIES:

      • Uniforms and /or clothing should always be business professional
      • Create and support an environment based on teamwork by helping fellow employees or guests without a second thought
      • Superior attendance and punctuality
      • Attendance in mandatory meetings, training, workshops, and/or seminars
      • Adhere to organization policies and procedures

        REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE) :

        • Must be 21 years of age or older
        • Must possess or be able to obtain an Oklahoma Liquor License (ABLE)
        • Excellent oral and written communication
        • Mature judgment and professionalism in handling all matters
        • Ability to read and understand information and ideas presented in writing
        • Excellent organization and problem-solving skills

          WORKING CONDITIONS AND PHYSICAL EFFORT :

          • Work is normally performed in a typical interior restaurant/bar/casino work environment
          • Noise level is moderate to high
          • Moderate or high exposure to cigarette smoke when on property
          • Limited exposure to physical risk
          • Moderate physical effort required

Keywords: WinStar World Casino, Denton , Beverage Ambassador, Hospitality & Tourism , Thackerville, Texas

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