MegaStar Casino - Kitchen 377 - FOH Crew Member
Company: Traditions Spirits, Inc.
Location: Sadler
Posted on: May 25, 2023
Job Description:
Job Details
Level Entry
Job Location MegaStar Gaming Center Food & Beverage - Willis,
OK
Position Type Part Time
Education Level High School / GED
Salary Range $13.00 Hourly
Travel Percentage Negligible
Job Shift Any
Job Category Restaurant - Food Service
Join Our Family
Who says you cant choose your family?
We believe in exceeding our employees expectations by treating them
like family and acknowledging them as our most valuable assets. We
cant operate a great business without great people, and we take
that seriously by showing our employees how much they mean to us
every day.
Whats in it for you?
The opportunity to use the sum of your lifes experiences and
knowledge to expand a successful organization into a new facility,
to stabilize that new creation, and watch it grow. We provide a
strong support staff that is ready to mentor and encourage our team
members to grow with the organization in a fun and exciting
atmosphere! Should you invest your career in a job so amazing,
youll feel proud to be a part of every day?
Employee Benefits:
- Now Offering Daily Pay
- 401(k) Matching
- Affordable Health Insurance
- Affordable Dental Insurance
- Affordable Vision Insurance
- Employee Assistance Program
- Employee Discount
- Paid Time Off
- Employee Recognition Programs
- Anniversary & Birthday Programs
- Award Co.
- Excellent opportunities to grow with us - over 85% of our
managers were hourly team members.
- Referral bonuses for bringing new members to our team.
OUR MISSION:
Traditions -believes in exceeding employee and guest expectations
by treating them like family and acknowledging them as our most
valuable assets. Our success is measured by teamwork, growth,
profitability and delivering legendary service to every guest,
every time.
#PASSIONISWHATFUELSUS
Position Description
As a Crew Member, you will be responsible for: Serving each guest
courteously, quickly and efficiently with a sincere, positive,
pleasant and enthusiastic attitude. Filling orders. Operating a
cash register. Keeping your area neat, and clean. Work in the
kitchen preparing food and completing other assigned tasks.
ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES:
- Embodies Traditions' -Mission, Vision, and Core
Values.
- Greet customers upon arrival.
- Inform customers of any specials or promotions running
currently.
- Answer any questions the customers might have.
- Take orders with accuracy
- Repeat orders to customers to ensure they are correct
- Accept payment and accurately supply change, when
needed
- Direct complaints and concerns to Manager
- Ensure food is delivered to the table hot and fresh
- Offer to refill drinks
- Check with customers to ensure their overall
satisfaction
- Thank customers for their business, invite them to
return
- Maintain a clean, sanitary, and organized dining room and
service area
- Maintain a fast speed of service, especially during rush
times
- Take orders from customers and input their selections into the
restaurant's computer systems
- Assemble orders on trays or in bags depending on the type of
order
- Process large orders for events
- Count down your till at the end of each shift
- Clean your station thoroughly before, during and after each
shift
- Respond to guest questions, concerns and complaints and make
sure they leave satisfied
- Follow all restaurant safety and security procedures
- Arrive on time for all shifts and stay until shift
completion
- Work and communicate effectively with co-workers and
management.
- Conduct administrative duties and errands as required.
- Escalate any problems or complaints to the relevant supervisor
or manager.
- Prioritize important tasks and manage your time
effectively.
- Man and operate equipment relative to your role.
- Maintain professionalism and a positive attitude.
- Offer to refill drinks
- Check with customers to ensure their overall
satisfaction
- Thank customers for their business and invite them to
return.
- Maintain a clean, sanitary, and organized dining room and
service area
- Complete all side work at end of the shift
- Comply with all health and food safety regulations at all
times
- Prepare and garnish food for delivery to guests following SOP
manuals
- manner
- Identify food that is incorrect and remedy the problem before
it is sent to the guests
- Know the table numbers in the restaurant and be prepared to run
food to guests
- Be aware of time; keep tabs on how long items have been in the
window; find out why something has not been delivered quickly (i.e.
lost check or check not thrown by cook); make sure guests are not
kept waiting or are given a reason why
- Have full knowledge of all items and how the food should appear
on the plate (including correct garnish and plating)
- Stock and rotate all needed supplies in the service areas and
dining room
- Comply with all Federal, State, and Local regulations as well
as the IHOP Safety Manual and SOP health, sanitation, and safety
guidelines
- Perform all cleaning duties
- Comply with uniform and appearance standards per SOP
guidelines
- Perform other assignments or tasks as assigned by the General
Manager, Assistant Manager or acting Shift Manager.
- Sort and rinse dirty dishes, glass, tableware, and other
cooking utensils and place them in racks to send through the dish
machine
- Sort and stack clean dishes. Carries clean dishes to cooks line
and other proper storage areas
- Clean and roll/unroll mats
- Fill/empty soak tubs with cleaning/sanitizing
solutions
- Wipe up any spills to ensure floors remain dry
- Clean tables and/or counters after guests have finished
dining
- Maintain personal health and sanitation standards (wash hands
after using the restroom, etc.)
- Sweep/mop floors and remove trash as needed.
OTHER RESPONSIBILITIES:
- Ability to answer the phone in a professional manner as
trained
- Superior attendance and punctuality
- Always wear a safety belt when lifting over 20 lbs.
- Always wear slip-resistant shoes
- Provide information to supervisors/managers
- Create and support an environment of Teamwork by helping a
fellow employee or guest, without a second thought
MSC123
Keywords: Traditions Spirits, Inc., Denton , MegaStar Casino - Kitchen 377 - FOH Crew Member, Hospitality & Tourism , Sadler, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...