Crew Member- Kitchen 35
Company: Traditions Hospitality Group
Location: Thackerville
Posted on: September 20, 2023
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Job Description:
Who says you can't choose your family?We believe in exceeding
our employees' expectations by treating them like family and
acknowledging them as our most valuable assets. We can't operate a
great business without great people, and we take that seriously by
showing our employees how much they mean to us every day.What's in
it for you?The opportunity to use the sum of your life's
experiences and knowledge to expand a successful organization into
a new facility, to stabilize that new creation, and watch it grow.
We provide a strong support staff that is ready to mentor and
encourage our team members to grow with the organization in a fun
and exciting atmosphere! Should you invest your career in a job so
amazing you'll feel proud to be a part of every day?Employee
Benefits:Now Offering Daily Pay401(k) MatchingHealth
InsuranceDental InsuranceVision InsuranceEmployee Referral Program
($200 for each employee referred)Employee Assistance
ProgramEmployee DiscountPaid Time OffEmployee Recognition
ProgramsAnniversary & Birthday ProgramsAward Co.OUR
MISSION:"Traditions believes in exceeding employee and guest
expectations by treating them like family and acknowledging them as
our most valuable assets. Our success is measured by teamwork,
growth, profitability and delivering legendary service to every
guest, every time."EEOTraditions Hospitality Group is committed to
equal employment opportunity. We will not discriminate against
employees or applicants for employment on any legally recognized
basis ("protected class") including, but not limited to veteran
status, uniform service member status, race, color, religion, sex,
national origin, age, physical or mental disability, genetic
information or any other protected class under federal, state, or
local law.K35123POSITION DESCRIPTION:Accurately account for all
food and beverage transactions that take place within the outlet.
Receive cash and make proper change. Issue receipts when requested
or when required. Prepare all logs as required. Responsible for
maintaining dining room cleanliness and sanitation standards.
Ensures the dishwashing and bussing areas are maintained as a
clean, safe, and sanitary facility.ESSENTIAL FUNCTIONS AND SOLE
RESPONSIBILITIES:NOTE: Traditions, Inc. -- may change the
requirements of this job description at any time. These include,
but are not limited to the following:Embodies Traditions' Mission,
Vision, and Core Values.Greet customers upon arrival.Inform
customers of any specials or promotions running currently.Answer
any questions the customers might have.Take orders with accuracy,
and repeat orders to customers to ensure they are correct.Accept
payment and accurately supply change, when needed.Direct complaints
and concerns to the Manager.Ensure food is delivered to the table
hot and fresh.Offer to refill drinksCheck with customers to ensure
their overall satisfactionThank customers for their business and
invite them to return.Maintain a clean, sanitary, and organized
dining room and service areaComplete all side work at end of the
shiftComply with all health and food safety regulations at all
timesPrepare and garnish food for delivery to guests following SOP
manualsmannerIdentify food that is incorrect and remedy the problem
before it is sent to the guestsKnow the table numbers in the
restaurant and be prepared to run food to guestsBe aware of time;
keep tabs on how long items have been in the window; find out why
something has not been delivered quickly (i.e. lost check or check
not thrown by cook); make sure guests are not kept waiting or are
given a reason whyHave full knowledge of all items and how the food
should appear on the plate (including correct garnish and
plating)Stock and rotate all needed supplies in the service areas
and dining roomComply with all Federal, State, and Local
regulations as well as the IHOP Safety Manual and SOP health,
sanitation, and safety guidelinesPerform all cleaning dutiesComply
with uniform and appearance standards per SOP guidelinesPerform
other assignments or tasks as assigned by the General Manager,
Assistant Manager or acting Shift Manager.Sort and rinse dirty
dishes, glass, tableware, and other cooking utensils and place them
in racks to send through the dish machineSort and stack clean
dishes. Carries clean dishes to cooks' line and other proper
storage areasClean and roll/unroll matsFill/empty soak tubs with
cleaning/sanitizing solutionsWipe up any spills to ensure floors
remain dryClean tables and/or counters after guests have finished
diningMaintain personal health and sanitation standards (wash hands
after using the restroom, etc.)Sweep/mop floors and remove trash as
needed.OTHER RESPONSIBILITIES:Ability to answer the phone in a
professional manner as trainedSuperior attendance and
punctualityAlways wear a safety belt when lifting over 20
lbs.Always wear slip-resistant shoesProvide information to
supervisors/managersCreate and support an environment of "Teamwork"
by helping a fellow employee or guest, without a second
thoughtREQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND
EXPERIENCE):Must be 18 years of age or olderHigh school diploma or
general education degree (GED) and/or training, or equivalent
combination of education and experience desiredKnowledge of
principles and processes for guest and personal services; this
includes guest needs assessment, meeting quality standards for
services, and evaluation of guest satisfaction.Performing for
people or dealing directly with the public. This includes serving
guests in restaurants and receiving guestsGood oral and written
communication skillsAbility to read and comprehend instructions,
correspondence, and memos. Ability to understand oral instructions
in English and read English or Spanish well enough to read and
understand instructions from supervisors, requests from co-workers
and guests, and warning and safety labels.Ability to apply common
sense understanding to carry out simple one-step or two-step
instructionsMust remain calm under pressure when dealing with
guests, staff or equipment problemsWORKING CONDITIONS AND PHYSICAL
EFFORT:Standing during most of the shiftReaches, bends, stoops,
lifts, shakes, stirs, pours, carries and pushesLifts and carries
supplies, tubs and cases, weighing up to 50 lbs.Essential hand/eye
coordinationWork is normally performed in a typical interior
restaurant work environmentNoise level is moderate to highModerate
exposure to cigarette smokeLimited exposure to physical
riskModerate physical effort requiredSome travel, overnight stays
as needed, rarelyEEOTraditions Hospitality Group is committed to
equal employment opportunity. We will not discriminate against
employees or applicants for employment on any legally recognized
basis ("protected class") including, but not limited to veteran
status, uniform service member status, race, color, religion, sex,
national origin, age, physical or mental disability, genetic
information or any other protected class under federal, state, or
local law.K35123
Keywords: Traditions Hospitality Group, Denton , Crew Member- Kitchen 35, Hospitality & Tourism , Thackerville, Texas
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