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Beverage Ambassador

Company: Traditions Hospitality Group
Location: Thackerville
Posted on: June 4, 2024

Job Description:

Who says you can't choose your family?We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.What's in it for you?The opportunity to use the sum of your life's experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing you'll feel proud to be a part of every day?Employee Benefits:Now Offering Daily Pay401(k) MatchingHealth InsuranceDental InsuranceVision InsuranceEmployee Assistance ProgramEmployee DiscountPaid Time OffEmployee Recognition ProgramsAnniversary & Birthday ProgramsAward Co.OUR MISSION:"Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time."POSITION DESCRIPTION:As a key component of the Traditions team, this position is responsible for providing information to guests who enter and leave the casino via the WinStar Hotel or the Convention Center.ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES:NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following:Greets guests as they enter or depart the casino via the WinStar Hotel or the Convention Center in a friendly, upbeat manner.Informs guests of the fact that they are not allowed to bring any beverages into the casino from the hotel or convention center or take any beverages from the casino into the hotel or convention center.Provides information to the guests about our restaurants, their menus and locations.Knows the layout of the casino and is able to assist guests in finding ATM machines, restrooms, the Poker Room, High Limits, OTB and where the bars and restaurants are locatedHas a working knowledge of the menu items that are offered at Traditions restaurants and is able to suggest itemsIs available to work from 8 pm until 2 am on Fridays, Saturdays and on other days as necessary to accommodate the concert and special event crowdsIs professional in both mannerisms and dressAssist with other projects as requested.This position is located within The Chickasaw Nation's Casinos.OTHER RESPONSIBILITIES:Uniforms and /or clothing should always be business professionalCreate and support an environment based on teamwork by helping fellow employees or guests without a second thoughtSuperior attendance and punctualityAttendance in mandatory meetings, training, workshops, and/or seminarsAdhere to organization policies and proceduresREQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):Must be 21 years of age or olderMust possess or be able to obtain an Oklahoma Liquor License (ABLE)Excellent oral and written communicationMature judgment and professionalism in handling all mattersAbility to read and understand information and ideas presented in writingExcellent organization and problem-solving skillsWORKING CONDITIONS AND PHYSICAL EFFORT:Work is normally performed in a typical interior restaurant/bar/casino work environmentNoise level is moderate to highModerate or high exposure to cigarette smoke when on propertyLimited exposure to physical riskModerate physical effort requiredEEOTraditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.WB123

Keywords: Traditions Hospitality Group, Denton , Beverage Ambassador, Hospitality & Tourism , Thackerville, Texas

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