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Online Course Support Program and Technical Assistant

Company: VirtualVocations
Location: Denton
Posted on: June 17, 2022

Job Description:

A non-profit organization is in need of a Online Course Support Program and Technical Assistant.

Candidates will be responsible for the following:
Responding to emails and support form requests to resolve account issues and enable successful course completion
Setting up file folders, share files with program partners, maintain files, extract data from systems, and handle data in compliance with privacy requirements
Collecting data for programmatic reports and taskers and format report drafts
Required Skills:

Associate Degree
0 - 2 years of relevant administrative experience supporting projects
Excellent technical skills
Prior experience with customer service or providing online systems technical support

Keywords: VirtualVocations, Denton , Online Course Support Program and Technical Assistant, IT / Software / Systems , Denton, Texas

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