(Apply Now) Principal Trainer II - Beaker
Company: CHRISTUS Health
Location: Irving
Posted on: July 6, 2025
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Job Description:
Job Description Description Summary: The Principal Trainer II is
responsible for the instructional design, delivery, and maintenance
of comprehensive training programs for assigned Epic
application(s). This role involves building, testing, and
maintaining the training environment, updating policy and procedure
documentation, and conducting training for new staff, including
Credentialed Trainers. As a project team member, the Principal
Trainer II contributes to system build, testing, and optimization
discussions. The Principal Trainer ensures that training aligns
with organizational workflows, policies, and standards while
incorporating best practices in instructional design. Certification
in the assigned application(s) and proficiency in maintaining the
respective training environment are required to maintain high
technical expertise and delivery standards. Responsibilities: -
Meets expectations of the applicable OneCHRISTUS Competencies:
Leader of Self, Leader of Others, or Leader of Leaders. -
Collaborate with operational stakeholders, subject matter experts,
informatics, and analysts to ensure training and support is aligned
with approved workflows. - Collaborate with Training Logistics
Coordinators or Credentialed Trainers to schedule and assign
coverage for classes and support; coordinate appropriate level of
end user training. - Train and credential classroom trainers. -
Orient and support Credentialed Trainers in day-to-day activities.
- Attend meetings, produce deliverables on time, and escalate
issues or concerns appropriately. - Responsible for Instructional
Design, including workflow-based and role-specific class content,
eLearning, job aides, and Learning Home Dashboards. - Customize
Training Wheels, coordinate Curriculum Review Boards, maintain
Deliverable Tracker(s), use approved templates, and adhere to
standardized style guides. - Complete job shadows, deliver
training, support end users, and mentor Credentialed Trainers as
needed. - Function as an advocate for end users by relaying issues
or opportunities for improvement to informatics and analysts. -
Develop detailed curriculum content, including
scenario/workflow-based training and job aids to support related
policies and procedures. - Build, test, and maintain the training
environment. - Conduct training for specific application area(s). -
Provide onsite or remote support to operational users. - Provide
end-user feedback to Analysts and identify improvement strategies
for system design and implementation. - Coordinate training for new
software releases and updates. - Coordinate post-live training for
new and existing users. - Responsible for leading projects of all
levels of complexity and applying advanced understanding of the
ADDIE model (analysis, design, development, implementation, and
evaluation), adult learning theory, and instructional design
principles to project-related work. - Ensures integrity of task
analysis, training requirements, training hierarchies,
instructional materials, and evaluation plans. - Provides clear and
organized status reporting on key project areas to be used as
external communications to stakeholders. - Proactively and
independently troubleshoot and resolve moderate incidents and
requests without direction. - Provide oversight and feedback on
team member design, configuration, and deliverables. - Establishes
and implements project management processes and methodologies to
ensure projects are delivered on time, within budget, adhere to
high-quality standards, and meet clearly defined expectations. -
Assembles project plans and teamwork assignments, directs and
monitors work efforts daily, identifies resource needs, performs
quality reviews, and appropriately escalates functional, quality,
and timeline issues. - Establishes working relationships with
instructional designers, analysts, management, subject matter
experts, other training staff, and end users. - Identifies and
advocates for innovative learning solutions that meet user needs
(instructor-led, synchronous online, on-demand web-based training,
and blended learning). - Reviews program evaluations, test results,
and participant and manager feedback on training effectiveness to
recommend program optimization. - Must track multiple documents,
attend meetings, and meet deadlines; strong organizational and
communication (verbal and written) skills are required. - Perform
other job duties as assigned by management. Job Requirements:
Education/Skills - Bachelor’s degree or 4 years of
clinical/technical application experience is required. - Master’s
degree is preferred. - Knowledge of adult learners and teaching
principles - Expert knowledge of the healthcare industry - Advanced
knowledge of Microsoft Office products Experience - 2 years of
experience as a classroom trainer/educator/instructor at a
healthcare organization is required. - 4 years of experience
designing and delivering software training curriculum for large
healthcare systems is preferred. - Prior experience in testing Epic
Systems is required. - Multiple MST Builds, full-cycle
implementations, post-live support, and quarterly upgrade
experience is preferred. Licenses, Registrations, or Certifications
- Epic Certification in Training Environment Build and Application
Principal Trainer is required. - Must maintain Epic Principal
Trainer certifications. Work Schedule: 8AM - 5PM Monday-Friday Work
Type: Full Time
Keywords: CHRISTUS Health, Denton , (Apply Now) Principal Trainer II - Beaker, IT / Software / Systems , Irving, Texas
