Senior Manager of Site Reliability Engineering
Company: JPMorganChase
Location: Plano
Posted on: April 2, 2026
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Job Description:
Description Guide and shape the future of technology at a
globally recognized firm, driven by pride in ownership. As a Senior
Manager of Site Reliability Engineering at JPMorgan Chase within
the [insert LOB or sub LOB], you are the non-functional requirement
owner and champion for the applications in your remit. You are a
key influencer in your team’s strategic planning, driving continual
improvement in customer experience, resiliency, security,
scalability, monitoring, instrumentation, and automation of the
software in your area. You act in a blameless, data-driven manner
and navigate difficult situations with composure and tact. Job
responsibilities Demonstrates expertise in site reliability
principles and demonstrates an understanding of the fine balance
between features, efficiency, and stability Effectively negotiates
with peers and executive partners to ensure optimal outcomes for
all Drives the adoption of site reliability practices throughout
the organization Ensures your teams demonstrate site reliability
best practices with the ability to demonstrate this empirically
through stability and reliability metrics Drives a culture of
continual improvement and solicits real-time feedback to improve
the customer’s experience Ensures your team collaborates with other
teams within your group’s specialization and avoids duplication of
work where possible Follows blameless, data-driven, post-mortem
strategies and conducts regular team debriefs to enable learning
from both successes and mistakes Provides personalized coaching for
entry to mid-level team members Ensures your team documents and
shares their knowledge and innovations via internal forums,
communities of practice, guilds, and conferences Required
qualifications, capabilities, and skills Formal training or
certification on software engineering concepts and 5 years applied
experience Advanced proficiency in site reliability culture and
principles and can demonstrate how to implement site reliability
across application and platform teams while avoiding common
pitfalls Experience leading technologists to manage and solve
complex technological issues at a firmwide level Ability to
influence the team’s culture by championing innovation and change
for success Experience hiring, developing, and recognizing talent
Proficiency in at least one programming language (e.g., Python,
Java Spring Boot, .Net, etc.) Demonstrated proficiency in software
applications and technical processes within a technical discipline
(e.g., cloud, artificial intelligence, machine learning, mobile,
etc.) Proficiency in continuous integration and continuous delivery
tools (e.g., Jenkins, GitLab, Terraform, etc.) Experience with
container and container orchestration (e.g., ECS, Kubernetes,
Docker, etc.) Experience with troubleshooting common networking
technologies and issues Formal training or certification on
software engineering concepts and 5 years applied experience 5
years of experience leading technologists to manage and solve
complex technical items within your domain of expertise Preferred
qualifications, capabilities, and skills Ability to code and
demonstrate data fluency
Keywords: JPMorganChase, Denton , Senior Manager of Site Reliability Engineering, IT / Software / Systems , Plano, Texas
