DentonRecruiter Since 2001
the smart solution for Denton jobs

Financial Services Associate

Company: Fidelity Talent Source
Location: Denton
Posted on: October 13, 2020

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered “ yes ” and are a customer service-minded champion, Fidelity TalentSource is hiring Financial Services Associates for Fidelity Investments in our Westlake TX site. In this temp to hire position, you can apply your skills and knowledge in a significant way every day to help others. Work optimally for four to six months and earn the opportunity to become a full time Fidelity employee. This is a six month contract that pays $18.25 an hour. Positions to start on: November 2nd November 30th The Purpose of Your Role Fidelity's Financial Services Associates are the primary point of contact for customer queries regarding their Defined Contribution retirement plans. Financial Services Associates take personal responsibility for identifying customer needs and responding in a timely manner, while providing a high value customer experience. You will engage in fulfilling work by educating and empowering customers to make more informed financial decisions that can help them in their retirement years. By instilling confidence in our customers, you can help them achieve their fiscal dreams. Responsibilities include: Completing Defined Contribution (401K) Plan Training and ongoing education and learning. Establishing rapport with customers, making them feel unique and valued. Answering customer queries with a professional attitude and manner while adhering to measurable departmental goals. Processing transactions accurately. Effectively utilizing and navigating internal resources to arrive at the right solution for the client e.g. computer systems, online resources, and business partner relationships. Actively participating in Quality Improvement Process. Demonstrating excellent call handling skills, perseverance and respect with complex and non-complex calls. Defining a problem clearly and raising concerns appropriately when necessary. Understanding that you are "Fidelity's Voice to Our Customers". The Skills You Bring You assist others by engaging your pro-active problem-solving skills. Adaptable with the flexibility to thrive in various work environments (i.e. working from home, overtime, etc.) You manage challenging situations and conversations driving towards a resolution suitable for all. Your ability to uncover hidden customer needs utilizing effective questioning. Your ability to identify actions necessary to complete tasks and acquire results. Ability to have a positive and constructive view of working with others/outstanding teammate? Ability to listen to and work with diverse customers with a wide range of challenges to achieve outcomes where everybody wins. Learn quickly and retain information to assist with decision-making. Be able to display understanding. Excellent social skills both written and verbal. Multi-tasking (able to talk and research at the same time). Being responsible and punctual. Display interpersonal skills. Rare detail orientation. Take personal accountability for acquiring the expertise, knowledge and information to optimally tackle customer's issues. "Of service" attitude towards others. Your Qualifications: Associate or bachelor’s degree preferred, or equivalent work experience. One - two years of customer service experience, preferably in the financial services / benefits industry, or experience with defined contributions. Personal computer proficiency required: Windows Office and web-based application experience preferred. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com . Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com . Fidelity Investments and Fidelity TalentSource are equal opportunity employers. ?

Keywords: Fidelity Talent Source, Denton , Financial Services Associate, Other , Denton, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Assistant Manager
Description: There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. (more...)
Company: Sonic
Location: Wylie
Posted on: 10/24/2020

Certified Medical Assistant
Description: JOB SUMMARY The Certified Medical Assistant 1, under the direction of a physician, assists in the delivery of health care for patients. This position performs a wide variety of patient care activities (more...)
Company: Baylor Scott & White Health
Location: Wylie
Posted on: 10/24/2020

Make $21 Per Hour Moving Furniture
Description: Description: We're hiring Furniture Movers to join our Bellhops team You'll help our customers move homes by: a padding and wrapping their furniture, b loading their belongings onto a truck,
Company: Bellhops
Location: Wylie
Posted on: 10/24/2020


Carhop or Skating Carhop
Description: Looking for a way to apply that boundless enthusiasm you wake up with every morning We can help. At SONIC, you get great pay, flexible hours and a cool uniform-while doing the job you love.As a SONIC (more...)
Company: Sonic
Location: Wylie
Posted on: 10/24/2020

RN / LVN Pediatric Home Health Nurse
Description: Location: Rockwall, TX Join our team as a Home Health Pediatric Nurse for a growing company that has a huge HEART The Company: Angels of Care Pediatric Home Health is a family, clinically-owned (more...)
Company: Angels of Care
Location: Wylie
Posted on: 10/24/2020

Pediatric RN
Description: Location: Rockwall, TX Join our team as a Home Health Pediatric Nurse for a growing company that has a huge HEART The Company: Angels of Care Pediatric Home Health is a family, clinically-owned (more...)
Company: Angels of Care
Location: Wylie
Posted on: 10/24/2020

Licensed Medicare Insurance Sales - Remote
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry s best (more...)
Company: ASSURANCE Independent Agents
Location: Wylie
Posted on: 10/24/2020

Software Engineer
Description: Locations: TX - Plano, United States of America, Plano, TexasSoftware EngineerDo you love building and pioneering in the technology space Do you enjoy solving complex business problems in a fast-paced, (more...)
Company: Capital One
Location: Wylie
Posted on: 10/24/2020

Drive with Lyft
Description: What is Lyft 10 Lyft is a platform that connects drivers with individuals and organizations that need rides. 10 In addition to helping passengers get from A to B, in select markets drivers may also (more...)
Company: Lyft
Location: Wylie
Posted on: 10/24/2020

Licensed Medicare Insurance Sales - Remote
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Wylie
Posted on: 10/24/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Denton RSS job feeds