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Sr. Technical Analyst

Company: Charles Schwab & Co., Inc.
Location: Denton
Posted on: November 21, 2020

Job Description:

Your Opportunity The Business Process Management Technology (BPM) team develops supports various technology platforms in support of overall workflow solutions at Schwab. These platforms are mission critical, and integral to providing world-class service to our external and internal clients. This is an exciting opportunity to join a highly visible team working on an exciting and highly visible team at Schwab. What you are good at Document complex business processes identifying opportunities for improvement and standardization document future state processes and clearly articulate benefits Serve as liaison between the business community and the IT organization in order to provide technical solutions to meet user's needs Elicit requirements from stakeholders and translate those into user stories for development teams Collaborate with the technology team in sprint planning, development, and testing Troubleshoot and address issues during the project life cycle Develop new programs, policies, or procedures for implementation and develop performance metrics to establish process success Conduct process design sessions with stakeholders Utilize systems and data to resolve business challenges in the most effective, innovative, and productive manner Identify upstream and downstream impacts of a business or system change and work closely with teams across the organization to ensure process continuity and integrity Be an expert in the data behind our business Drive change through the organization improving products, technology, and processes Serve as subject matter expert providing direction to less experienced staff Assist with training of junior analysts Create formal networks involving coordination among groups Other duties as requested by manager or supervisor What you have College degree or 8 years of similar experience Excellent interpersonal, written, and verbal communication skills with a desire to share knowledge through the creation and refinement of written content Excellent presentation skills Excellent analytical, problem-solving, influencing, prioritization, decision-making, and conflict resolution skills Ability to address both technical and business requirements in solving problems Ability to interpret complex operational data and key performance indicators Understands organizational culture, structure, and constraints in order to effectively deliver results 2 years' experience with medium - largecomplex projects with multiple dependencies Demonstrated experience in business process analysis, modeling, and re-engineering background in process to system mapping, modeling, and implementation Strong knowledge of process engineering and optimization functions (lean) Professional accreditation held in Business Analysis andor Process Analysis Technical experience working across distributed and mainframe systems Technical experience with JSON and database structures (SQL and noSQL) Experience creating technical documentation, activity and sequence diagrams

Keywords: Charles Schwab & Co., Inc., Denton , Sr. Technical Analyst, Other , Denton, Texas

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