Community Care Worker I
Determines needs and eligibility for Community Care for the Aged
and Disabled (CCAD) services. Work involves conducting home visits,
interviewing individuals who are older or have a disability,
documenting information, determining need for services and
developing service plans; verifying data, explaining program
benefits and requirements, referring individuals for appropriate
services, and assuring authorizations are registered in automated
systems. Authorizes and monitors CCAD services to determine if
services are meeting the individual's needs. Essential Job
Attends work on a regular and predictable schedule in accordance
with agency leave policy and performs other duties as assigned.
Interviews applicants, individuals receiving services, and resource
persons and conducts home/site visits to assess the need for
services and provides information and referral to other resources.
Conducts reviews to determine eligibility and functional needs.
Obtains, verifies, and calculates income and resources to determine
financial eligibility for Title XX programs. Maintains case record
documents and enters information in an automated system,
establishing a record for each individual receiving service.
Monitors through contacting individuals receiving services to
determine if services are meeting the individual's needs.
Develops/coordinates/reviews service plans with individuals
receiving services and their families, provider agencies and other
state agency staff and authorizes services appropriately and
accurately to meet the individual's needs. Prepares basic level
ongoing or special narratives or statistical reports. Knowledge
Ability to effectively communicate orally and in writing.
Ability to set priorities, establish timeframes, and meet
deadlines. Ability to establish and maintain effective
relationships with individuals receiving services, co-workers,
contract agency staff, and staff from other federal or state
agencies. Ability to operate computer and general office equipment.
Knowledge of interviewing techniques to obtain personal
information, to make inquiries, and to resolve conflicting
statements. Knowledge of resources that serve individuals who are
older or have a disability. Registration or Licensure
Current valid Drivers' License Initial Selection Criteria:
Prefer education and/or experience indicating the individual
possesses the knowledge, skills and abilities necessary for job
performance. Experience using email and other automated
applications, such as Microsoft Office products. Must be willing to
travel approximately 65-70% of the time to make home visits, attend
trainings, and/or meetings. Ability to communicate effectively in
writing. Additional Information:
This position is included in a career track series and will be
filled at the Worker I level. Applicants with previous employment
with CCSE/CCAD will be reviewed by program management to determine
appropriate entry level. HHS salary provisions are used to
determine the hiring salary. Applicants may not have a history of
substantiated fraudulent activity against HHSC or any programs it
administers. Applicants who have a non-fraud overpayment with an
outstanding balance must agree to repay the overpayment balance as
a condition of employment. Note: Military occupation(s) that relate
to the initial selection criteria and registration or licensure
requirements for this position may include: 68X, HM, 0149, 4C0X1.
For more information see the Texas State Auditor's Military
68X, HM, 0149, 4C0X1
HHS agencies use E-Verify. You must bring your I-9 documentation
with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA),
HHS agencies will provide reasonable accommodation during the
hiring and selection process for qualified individuals with a
disability. If you need assistance completing the on-line
application, contact the HHS Employee Service Center at
1-888-894-4747. If you are contacted for an interview and need
accommodation to participate in the interview process, please
notify the person scheduling the interview.