Assistant Store Manager Hourly
Company: Northern Tool & Equipment - Glassdoor 3.8 ?
Posted on: September 10, 2021
PRIMARY OBJECTIVE OF
lead and coordinate delegated store functions in a
manner which will ensure retail sales and related activities are
performed in a professional,
courteous, reliable and
MAJOR AREAS OF
Leads and coordinates assigned functions and
personnel under the guidance and direction of the Store
Manager. Ensures adequate
employee coverage throughout
all business hours within
Assists Store Manager with personnel matters by providing work direction, input on
performance management activities including disciplinary actions,
and participating in the employee interview process.
Coaches employees to ensure
employees are following and providing the Company approved Customer
Answers questions from store
personnel on products and procedures and acts as point of
escalation for questions. Provides technical expertise when
Acts as the Manager on Duty (MOD) as assigned or needed
including being responsible for opening and closing the store
premises according to established policies and
Effectively handles customer
concerns and escalated questions within the guidelines established
by the Company. Seeks guidance from Store Manager when needed
for additional input.
Balances all money received
according to established procedures and Store Operating Platforms
(SOPs). Works with Store Manager to investigate
discrepancies with Loss
Prevention (LP) and take
corrective action when necessary. Follows the process to ensure
inventory at store is properly
managed to meet Company inventory standards, as measured by regular
cycle counts, internal audits and physical
Actively seeks to minimize
shrinkage of inventory and protect the store against shoplifting
and internal theft. Ensures
that the Company’s assets are adequately protected against theft or
other suspicious activity by
complying with all Company LP policies including securing store keys,
maintaining confidential alarm codes and ensuring alarm is enabled
Implements changes in the
store showroom by making sure all
displayed merchandise is properly priced and signed, stock is
rearranged to promote sales, new product is effectively displayed
and the showroom is consistently maintained to ensure a neat and
orderly sales environment, including all demonstration fixtures,
product displays and work areas as per Company merchandising standards.
Completes all merchandising
programs in a timely manner including all planogram line reviews
and revisions. Planogram revisions include
Supports all Company sponsored
promotions and seeks to maximize alternate sources of revenue
including but not limited to ensuring Service Protection Plan (SPP)
sales, approved credit card applications, parts,
billing of technical hours, warranty claims, add on sales, and
commercial business growth meet or exceed Company established
Prices or assists in the pricing
of discontinued and surplus
items and coordinates the
sale of such merchandise.
Recommends new products and
coordinates such recommendations with the Store Manager and the
Provides input for Retail and Merchandising meetings. Notifies Merchandising of recurrent stock-out situations or abnormal
Participates in all
non-commissioned events deemed necessary by the Company
such as sales meetings, trade
Keeps supervisor informed of
important developments, potential problems, and
related information necessary for effective
management. Coordinates and communicates plans and
activities with others, as appropriate, to
ensure a coordinated work effort and team approach.
Performs related work as apparent
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill and/or
ability required. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
High school education or
At least 1 year related retail
Ability and willingness to provide
effective guidance and coaching to employees.
Strong customer service and problem
Ability to communicate effectively,
both orally and in writing, with a wide variety of customers,
Company personnel, and others.
Ability to operate and use a
Personal Computer (PC) with working knowledge of Microsoft Office
Skills including Word, Outlook, and Excel.
High mechanical aptitude including
having knowledge of light
hydraulics, etc preferred.
Ability to maintain a working
knowledge of the company’s intranet including related Store
Operating Platforms (SOPs).
Required to be part of
24-hour security company
call list for off hour alarm issues.
Occasional ability to travel to
other locations, including out of state travel when needed or
Ability to work a schedule that
maintains effective store operations.
Demonstrates Northern Tool +
Equipment’s 12 Core Competencies
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential
Frequently required to use hands to
handle objects; and talk or hear.
Ability to lift up to 70
Frequent bending, twisting,
stooping, reaching and lifting.
Required to stand on cement floor
for long periods of time.
Specific vision abilities required
include close vision and the ability to adjust focus.
Direct supervision of:
Keywords: Northern Tool & Equipment - Glassdoor 3.8 ?, Denton , Assistant Store Manager Hourly, Other , Denton, Texas
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