Continuous Improvement Manger

Company: HealthTrackRX
Location: Denton
Posted on: May 12, 2022

Job Description:

Continuous Quality Improvement Manger

Facilitates and manages the process, planning and development operationalization of strategic process improvement initiatives.

Ensures the improvement initiatives meet organization goals and requirements. Partners with department leads to ensure projects are aligned with the company's strategic goals. Essential Responsibilities/Duties: --- Manages a portfolio of project directed at reducing waste and improving quality to provide greater value

Work with team members, and leaders to identify, prioritize and manage resource allocation to focus on best value creation.

Responsible for the timeline, budget, resource constraints, and deliverables/results. --- Facilitates financial justification for new projects, including productivity improvements and waste reduction; identifies and creates SMART goals for all projects

Ensures follow-up on improvement events are completed, including scheduling, and facilitating on-going status reviews with all vested parties

Assessing needs and use cases, design impactful and creative solutions, measure results, and improve onscreen training and tutorials across all systems to drive optimal outcomes

Qualifications: --- Education - Bachelor's degree in Business Management, Industrial Engineering or equivalent work experience required --- Competencies/Skills - Basic budget/financial management capabilities Ability to excel at relationship building Excellent verbal and written communication skills

Must be able to understand end-to-end process workflows Ability to influence without authority Ability to thrive in fast paced team environment Strong troubleshooting and organizational skills

Experience - Minimum 6 years in a similar continuous improvement role, preferably within a Lab or Healthcare environment. Visio and Microsoft Office experience required. QI Macros experience a plus. Basic understanding of Clinical Lab Systems (e.g., Laboratory Information System (LIS)) or in support of Corporate Services Departments (such as Finance ERP systems, HR Management Information (HRMS) systems, Sales CRM systems, etc.)

Demonstrated experience facilitating cross-functional process improvement events using Lean Six Sigma principles, concepts, methodology & tools such as: 5S, Gemba, KPI, RCA, VSM, DMAIC, and Kaizen --- Certifications/Licenses - Lean Six Sigma Green Belt Certification

Mental/Physical Demands & Work Environment: Vision, hearing speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to sit for extended periods. Light physical effort requires handling average weight objects up to 10 lbs and some standing and walking. Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee(s) that in this position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Keywords: HealthTrackRX, Denton , Continuous Improvement Manger, Other , Denton, Texas