Beverage Server- West Bay Casino & Resort

Company: Traditions Hospitality Group
Location: Kingston
Posted on: May 26, 2023

Job Description:

Who says you can't choose your family?We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.What's in it for you?The opportunity to use the sum of your life's experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing you'll feel proud to be a part of every day?Employee Benefits:401(k) MatchingAffordable Health InsuranceAffordable Dental InsuranceAffordable Vision InsuranceReferral bonuses for bringing new people to our teamEXCELLENT opportunities to grow with us- over 85% of our Managers were Hourly Team MembersEmployee Assistance ProgramEmployee DiscountPaid Time OffEmployee Recognition ProgramsAnniversary & Birthday ProgramsAward Co.OUR MISSION:"Traditions Spirits believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time."As a key component of the casino entertainment, this position is responsible for providing an entertaining and exciting experience for the guests. As a performer, the Costumed Beverage Server is expected to be "on-stage" during their scheduled shift and must provide the guest with an environment that is fast, fun, and friendly. Incorporating a stage persona while serving guests drinks for extended periods of time is a requirement of the position.Embodies Traditions Spirits Mission, Vision, and Core ValuesCreates and ensures a fun filled, entertaining and exciting environmentGreets and provides our guests with fast, fun, friendly, focused service, while taking orders and serving drinksIncorporating a stage personality while serving guests drinks for extended periods of timeEnsures guest satisfaction, drink quality, and cleanlinessHas knowledge of common drinks being served, ingredients, and pricesAnswer questions about drinks, making recommendations upon requestTake drink orders and serve drinks to guestsExplain how various drinks are prepared, describing ingredients and mixing methodsInform guests of daily drink specialsCheck guest's identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beveragesWrist band all guests consuming alcoholic beverages.Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guestsWrite guests drink order on order slips, memorize orders, or enter orders into computers for transmittal to bar staffRemove glasses or drink containers from bar, gaming areas, or entertainment venue and take them to the station for cleaning or disposalClean bars, gaming areas, counters, etc.Present bills, accept payments, operate cash registerPrepare cash receipts after establishments close, and make bank depositsMaintain personal health and sanitation standards (wash hands when using restroom, etc.)Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safetyThis position is located within The Chickasaw Nation's Casinos.WBFB123

Keywords: Traditions Hospitality Group, Denton , Beverage Server- West Bay Casino & Resort, Other , Kingston, Texas