CRM Production Specialist

Company: CosmoProf
Location: Denton
Posted on: September 9, 2020

Job Description:

OverviewSally Beauty Holdings (NYSE: SBH) is the world's largest wholesale and retail distributor of beauty supplies located in Denton Texas. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service.

We are currently searching for a CRM Production Specialist to join our growing Customer Engagement team. The position is responsible for successfully executing the production of ad-hoc and triggered marketing campaigns for Sally's CRM channels including email and mobile.

"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."Responsibilities

• 
  
  
• Manage the production process for delivering CRM marketing campaigns across email and mobile channels. Includes ad-hoc promotions, complex data-driven triggered campaigns, and dynamic content testing initiatives.
  
• Coordinate the intake of project briefs, assets, and timing plans for ad-hoc and triggered campaigns as well as testing initiatives.
  
• Act as the liaison between the development team and other marketing teams to gather all pertinent information for CRM campaigns
  
• Work with the development team to ensure development of campaigns and testing initiatives meet planned deadlines for delivery.
  
• Thoroughly QA campaigns for accuracy including design, copy, audience selections, tracking / URLs, and offer details.
  
• Apply minor adjustments to creative assets as needed.
  
• Deliver proofs to team for review and sign-off.
  
• Facilitate any updates or change requests with development team.
  
• Perform post-deployment monitoring to ensure campaigns were delivered successfully.
  
• Support in delivery of campaign performance metrics and reporting.
  
  
  Qualifications
  
  
  
  • 
    
    
  • Bachelor's degree required
    
  • 2 or more years of experience in marketing, advertising, communications or project management
    
  • Experience in CRM or digital marketing preferred
    
  • ESP platform experience preferred
    
  • Detail oriented and well-organized
    
  • Previous project management experience a plus
    
  • Experience using Photoshop preferred
    
  • Communication, proofreading and people skills a must
    
  • Ability to work in a fast paced, deadline-driven environment
    
  • Ability to interface with multiple cross-functional teams to achieve objectives
    
  • Skilled user of Microsoft Office programs
    
    We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of Sally Beauty may take advantage of our in house salon with complimentary services, an onsite Sally Beauty Store with 30% merchandise discount, an onsite CosmoProf store with a 20% merchandise discount and a gourmet cafe.
    
    Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
    
    #LI-SC1
    
    #CB

Keywords: CosmoProf, Denton , CRM Production Specialist, Professions , Denton, Texas