Maintenance Lead

Company: Winstar World Casino Hotel
Location: Thackerville
Posted on: September 21, 2022

Job Description:

FUNCTION:

Responsible for the preventive maintenance and repair of the hotel's mechanical/electrical systems including all hotel operating equipment, and for the general maintenance and upkeep of the physical plant, FF&E, grounds and swimming pool.

RESPONSIBILITIES:

--- Ensures complete guest satisfaction AND treats guests in friendly and helpful manner.

--- Responsible for working with all departments to ensure Guest & Employee Satisfaction.

--- Supervises and coordinates the daily activities of all assigned department personnel and department responsibilities.

--- Troubleshoots and repairs malfunctions in mechanical or electrical systems such as HVAC, plumbing, and other equipment throughout the hotel.

--- Assigns, supervises, and verifies completion of routine maintenance and operation of physical structure of hotel, all mechanical, electrical, HVAC systems and any other related equipment which contributes to the safe and effective operation of the facility. Visually inspects quality of work and assigns staff and supervises outside contractors in tasks according to performance and productivity standards.

--- Performs preventative maintenance assignments on a scheduled basis such as "room care".

--- Communicates with Chief Engineer and department heads ensure maintenance needs and requests are completed in a timely fashion, and to become aware of maintenance needs.

--- Services the hotel's pool, including adjusting chemicals and cleaning filters, completing maintenance request forms and record logs.

--- Supervises and maintains maintenance of the building exterior and curb appeal for snow removal, lawn care, and painting.

--- Supports established policies and procedures for Winston Hospitality, Inc. and the hotel's brand.

--- Assists in conducting the departmental operational audits and assists in developing corrective action plans.

--- Adheres to established policies and procedures for Winston Hospitality, Inc

--- Practices the Winston Hospitality, Inc. Culture and ensures all cultural expectations are implemented and regularly practiced throughout the Maintenance Department.

--- Investigates guest complaints.

--- Participates and drives the hotel Safety Committee.

--- Supports all Risk Management guidelines for fire and safety regarding Engineering including the proper storage of chemicals, paints and etc.,

--- Ensures that Quality Standards and Service are maintained for Property, Product, and People.

--- Must be able to work all shifts. Responsible for training employees for success.

--- Supports hotel's training needs and efforts.

--- Must have the ability to work unsupervised and meet daily expectations..

--- Inspects guestrooms, public space and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs.

--- This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades.

--- Maintains all standards and follow-up on inspection deficiencies.

--- Investigates guest complaints.

--- Participates on the hotel Safety Committee.

--- Responsible for performing "other duties" as assigned by management.

Keywords: Winstar World Casino Hotel, Denton , Maintenance Lead, Professions , Thackerville, Texas