Maintenance Lead (Supervisor)

Company: Winstar World Casino Hotel
Location: Thackerville
Posted on: May 24, 2023

Job Description:

FUNCTION:

Responsible for performing general maintenance work to the guestrooms, public space and back of the house areas to maintain in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel.

RESPONSIBILITIES:

--- Responsible for working with all departments to ensure Guest & Employee Satisfaction.

--- Supervises and coordinates the daily activities of all assigned department personnel and department responsibilities.

--- Troubleshoots and repairs malfunctions in mechanical or electrical systems such as HVAC, plumbing, and other equipment throughout the hotel.

--- Assigns, supervises, and verifies completion of routine maintenance and operation of physical structure of hotel, all mechanical, electrical, HVAC systems and any other related equipment which contributes to the safe and effective operation of the facility. Visually inspects quality of work and assigns staff and supervises outside contractors in tasks according to performance and productivity standards.

--- Performs preventative maintenance assignments on a scheduled basis such as "room care".

--- Communicates between hotel departments to ensure maintenance needs and requests are completed in a timely fashion.

--- Services the hotel's pool, including adjusting chemicals and cleaning filters, completing maintenance request forms and record logs.

--- Supervises maintenance of the building exterior and curb appeal for snow removal, lawn care, and painting.

--- Maintains all company standards and follow-up on inspection deficiencies.

--- Investigates guest complaints.

--- Participates and drives the hotel Safety Committee.

--- Supports all Risk Management guidelines for fire and safety regarding Engineering including the proper storage of chemicals, paints and etc.,

--- Ensures that Quality Standards and Service are maintained for Property, Product, and People.

--- Must be able to work all shifts.

--- Supports established policies and procedures for WinStar World Hotel and the hotel's brand.

--- Ensure Security for the hotel's customers, employees, and property assets.

--- Enforces established policies and procedures for WinStar World Hotel and the hotel's brand.

--- Practices the WinStar World Hotel Culture and ensures all cultural expectations are implemented and regularly practiced.

--- Supports hotel's training needs and efforts.

--- Responsible for performing "other duties" as assigned by management.

--- Responsible for assuring overtime guidelines are followed.

--- Responsible for training employees for success.

--- Must have the ability to work unsupervised and meet daily expectations..

--- Inspects guestrooms, public space and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs.

--- This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades.

--- Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 80 pounds, climb ladders up to 30 feet high and reach in all directions.

--- Must be able to maintain accurate logs of activities.

--- Maintains all franchise standards and follow-up on inspection deficiencies.

--- Investigates guest complaints.

--- Participates on the hotel Safety Committee.

--- Supports hotel's training needs and efforts.

--- Trains Employees for success.

--- Responsible for performing "other duties" as assigned by management.

Keywords: Winstar World Casino Hotel, Denton , Maintenance Lead (Supervisor), Professions , Thackerville, Texas