LEASING CONSULTANT - DENTON, TX

Company: Valiant Enterprises LLC
Location: Denton
Posted on: September 22, 2024

Job Description:

Job Type

Full-time

Description

We are Valiant Residential

We are bold and resolute in our dedication to providing the best in next-generation property management. As a company founded by former property owners and asset managers, we are uniquely attuned to the needs of property owners and residents. We have invested more than 37 years in developing a premier platform for the clients we serve. Whether starting from the acquisition stage or transitioning into a management change through the investment lifecycle, we have a strong track record of delivering long-term returns to our clients.

At Valiant Residential, we live by our mission to innovate property management by developing prosperous partnerships and cultivating compassionate people driven by a Valiant spirit.

Job Summary:

The Leasing Consultant is responsible for duties related to leasing, retention, and occupancy for the community while promoting resident satisfaction. Create a lasting influence on visitors, prospects, and residents through a customer service focus.

Responsibilities:

• Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.)
• Prepare move-in packages and lease paperwork.
• Immediately record all telephone and in-person visits on appropriate reports. File your guest cards and maintain them according to established procedures.
• Inspect models and available market ready units; communicate related service needs to the Community Manager.
• Have the prospect complete the application and secure a deposit in accordance with Valiant Residential procedures and Fair Housing requirements.
• Update the availability report and process applications for approval (e.g., credit check, rental history, etc.). Submit processed applications to the Community Manager for approval.
• Assist in monitoring renewals. Distribute and follow up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Professionally represent the company at all times.
• Accept rental payments and give them immediately to the Assistant Community Manager.
• Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on time. Review with the Community Manager before obtaining signatures.
• Assist management team with other various tasks as required.
• Consistently implement policies of the community. Requirements
  
  Position Requirements:
  • Experience in working with the public and/or sales.
  • Fair Housing Certification, or willingness to obtain before interacting with prospective residents.
  • Demonstrate an ability to support and contribute to the community team.
  • Demonstrate strong oral and written communication skills.
  • Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, and community software.
  • Must possess a positive attitude and the ability to smile under all circumstances.
  • Participate in training to comply with new or existing laws.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Two (2) years experience in previous relevant customer service.
  • Neat, clean, and professional throughout the workday and/or whenever present in the community.
  • Comply with expectations as demonstrated in the employee handbook.
  • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem Education:
    
    High School Diploma or Equivalent
    
    Physical Requirements:
    • Must be able to sit, stand, climb, stoop, and remain at a desk for up to 8 hours or more if needed.
    • Must be able to walk the property for up to 8 hours (or more) in various weather conditions.
    • Must have the ability to climb stairs to show properties to prospective tenants.
    • Must be able to lift up to 30 lbs. as needed. Consistently ranked as a Top Places to Work by the Oklahoman, Houston Chronicle, and Dallas Morning News, Valiant Residential is proud to be a key player in the property management industry. In addition to exciting opportunities for growth and development, we pride ourselves on providing outstanding benefits and time off.
      
      Benefits:
      • 3 Medical Plans to choose from (1 plan is free to team members)
      • Dental
      • Vision
      • Life Insurance (free to team members)
      • Voluntary Life Insurance and Ancillary plans for purchase
      • 401k plan with Company match Time Off:
        • PTO (personal time off)
        • Sick Time
        • Floating Holidays (2 per year)
        • Your Birthday off with pay

Keywords: Valiant Enterprises LLC, Denton , LEASING CONSULTANT - DENTON, TX, Professions , Denton, Texas