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Customer Service Representative Remote

Company: PSG Global Solutions
Location: Denton
Posted on: May 4, 2021

Job Description:

Job Description Responsibilities: Answer incoming calls from citizens related to COVID-19 vaccination scheduling, including the general public. Respond to customer phone inquiries in a prompt, courteous, and concise manner. Provide callers with unbiased information to assist customers with application and eligibility requirements. Access, read, and interpret customers and provider data elements within the customers application. Requirements: High School diploma or GED REQUIRED Must be a U.S. Citizen At least six months of experience in medical terminologies IS REQUIRED Clinical knowledge of and experience in medical, public health and/or CDC related topics. Bilingual preferred Strong data entry and telephone skills Proficient internet search skills. Reliable internet connection and has own equipment for use. Minimum specs include: - Download 20 Mbps minimum - Upload 5 Mbps minimum - Intel Core i5 Processor with 8GM memory - 256GB hard drive - Windows 10 or Mac OS 10.14 (Mojave) or higher

Keywords: PSG Global Solutions, Denton , Customer Service Representative Remote, Sales , Denton, Texas

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