Sales Development Representative
Location: Richardson
Posted on: June 23, 2025
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Job Description:
Hybrid, work from our Richardson HQ Mon, Tues, Wed The Sales
Development Representative (SDR) will work with a group of seasoned
software sales and marketing professionals to generate sales leads.
The SDR will schedule appointments for the sales team, qualify and
validate leads from our CRM (Customer Relationship Management)
(Salesforce.com) and upload new client information. The ideal
candidate is competitive, energetic, passionate and customer
focused. Successful Sales Development Representatives will be
considered for advancement to higher-level sales positions within
the department. This is an entry-level position - great for a
professional seeking an access point to a sales career in the
technology industry. LI Primary Responsibilities: Prospect and
qualify leads for the sales team. Make outbound calls when
necessary and represent the company in a highly professional
manner. Answer the customers questions and provide appropriate
additional information to the sales team to start or continue the
sales cycle. Capture accurate and legible documentation on all call
activity in Salesforce. Maintain departmental standards for
quality. Achieve defined productivity goals. Follow weekly
schedules and schedule changes based on call volume.
Knowledge/Skills/Abilities: Strong phone etiquette Ability to
learn, listen and solve problems effectively Demonstrated strengths
in verbal and written communication skills including appropriate
grammar and punctuation. Ability to communicate empathy and
confidence in out-bound contact center environments. Persistent in
ensuring issues are resolved accurately, effectively, and timely.
Ability to maintain and update online documentation clearly and
effectively. Ability to follow precise direction without continuous
supervision. Detail-oriented and flexible. Ability to capture
detailed information into the CRM (Salesforce.com). Bilingual
skills a plus.
Keywords: , Denton , Sales Development Representative, Sales , Richardson, Texas